July 12, 2013
Information Technology Services

ITS Warns Students About Phishing Scam

All members of the SLU community are reminded that Information Technology Services will never ask for private information via email or phone.

Saint Louis University students have been the targets of a recent phishing scam. The email, which was sent with the subject line "REPLY ASAP!!!," states that the University's server is being upgraded and students must send their username and password to keep their accounts active.

Any major upgrades to systems at SLU will always be announced by ITS in Newslink and may include steps for customers to perform after the upgrade. However, ITS and SLU will never ask users to provide a password, or any other sensitive or restricted information such as full social security numbers, via email or phone.

Users who call 314-977-4000 or email a Service Desk to reset a password will be asked to verify information with the last four digits of their social security number, date of birth and Banner ID.

The emmail claims to be "From the Administrator" but this is not so. Incorrect grammar and punctuation, and an extreme sense of urgency also provide clues that the email is part of a scam.

For more information on how to avoid phishing scams, visit the ITS website.

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