Katie Devany, M.S. is the program coordinator of the Hospitality Management program at St. Louis University in the School for Professional Studies. She brings over seven years of hotel management experience; routinely integrating practical knowledge into the classroom. Having worked for industry leaders such as Disney and the Ritz Carlton, her areas of expertise include guest service, staff training & development, and lodging operations.
Katie received a Master of Science in Hospitality and Tourism Management from the University of Central Florida, and a Bachelor of Science in Family and Consumer Science with a concentration in hospitality from Eastern Illinois University.
Blogging interests include current trends in the hospitality industry, evaluating the service experience, and providing insight into the effects of hospitality and tourism on community development.