Saint Louis University

Student Service Desk Technical Support

The ITS student service desk provides support for you via telephone, e-mail, walk-in and Google Chat. We can be reached by calling 977-4000, extension 2, or email/chat at

Staffed by two full-time ITS employees and a talented group of student interns, the student service desk provides services such as:


More Information:

  • Students are responsible for the maintenance of their personal equipment. Advice will be provided when services needed are outside our scope of support.
  • In the event that a service request cannot be handled immediately, preliminary troubleshooting will be performed to determine the appropriate resolution. In some cases service requests will be assigned to other support groups for completion.
  • Students who are experiencing hard drive failure, software failure or other serious computer-related problems are encouraged to contact the manufacturer of their computer for warranty-related service or other off-campus vendors for repair. University policy does not allow installing or repairing operating systems or hardware installation repair.
  • Hardware repair services are NOT available on any computer .
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