Saint Louis University

SECTION 3 - EMPLOYEE COMMUNICATIONS

OFFICIAL COMMUNICATION
All official communications with IT Interns are made through their SLU assigned Google Apps Email accounts. Interns are expected to check their email accounts daily and respond to emails within a respectable time frame. This expectation is defined more clearly in the Standards of Professionalism, attached below.

CALL IN
All Interns are expected to behave professionally on or off the clock. In the event that an Intern is unable to attend work or will be late into work, the Intern is to call in to their direct supervisor. It is the responsibility of the Intern to verify with their direct supervisor the appropriate call in procedures.

SUGGESTION BOX
The IT Intern Programs encourages employees who have suggestions that they do not want to offer orally or in person to write them down and leave them in the Suggestion Box located here. If this is done anonymously, every care will be taken to preserve the employee's privacy. The Student Support Coordinator will check the box on a regular basis.

PROCEDURE FOR HANDLING COMPLAINTS
Under normal working conditions, employees who have a job-related problem, question or complaint should first discuss it with their immediate supervisor. At this level, employees usually reach the simplest, quickest, and most satisfactory solution. If the employee and supervisor do not solve the problem, the IT Intern Program encourages employees to contact the Student Support Coordinator.


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