Saint Louis University

Blackboard Learn

Saint Louis University uses Blackboard Learn for its Learning Management System. This application supports faculty and student customers for both the St. Louis and Madrid campuses and provides access to many great tools to support SLU's educational mission.

Topics Covered:

Support Browsers and Operating Systems
Student Support Information
Standard Maintenance Window



View the Blackboard Learn Browser Compatibility List to find an appropriate supported operating system/browser for your computer. Please note that other applications you may use, such as Tegrity, may have different supported browsers. 

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Student Support Information
Students can receive Blackboard Support from the Student Tech Services Center, call 314-977-4000, ext 2, or also e-mail or for help.. Support hours can be found here. The table below have specific tutorials, how to guides, and frequently ask questions list were developed to cover students related topics. 

Topic Video Additional Assistance
Blogs Video Web page
Blackboard Mobile Web Page
Customize Blackboard Home Tab Video Web Page
Discussion Board Information Video Web Page
Finding Classmates Web Page
Frequently Asked Questions Web Page
Global Navigation and My Blackboar Video Web Page
Navigate the Course Menu Web Page
Send an Email Video Web Page
Social Media Guidelines Web Page
Student Questions & Answers Web Page
Student View of the Grade Center Video Web Page
Submitting Assignments Video Web Page
Taking a Test or Quiz Video Web Page
Text Editor Video Web Page
Using the Calendar Video Web Page
Wikis -- Student Information Web Page
Adding an Avatar Video Web Page

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As with all technology, sometimes you have to apply an upgrade or swap out old hardware. The standard planned maintenance windows for the Blackboard Learn system are Wednesday 10 p.m. to Midnight or Saturday 6 a.m. to Noon CDT. What this means is that if system maintenance is required, any downtime would be scheduled during one of those two maintenance periods. These times were selected based on system usage reporting to identify lower-usage periods. The maintenance schedule will then be communicated to the University community via Newslink.

Occasionally, other systems that the Blackboard Learn system relies on have maintenance occurring outside those times, and we are forced to schedule outside those windows. Whenever we have an planned maintenance outage, we try to notify the University community as soon as we possibly can. 

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