- Student Tech Service Center
- Hardware and Software Discounts
- IT Intern Program
- Let your major be your guide
- Service, Support, and Information
- About the TSC
- Billiken Print
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- SMART Desk 2016
- ITS Home Page
Saint Louis University uses Blackboard Learn for its Learning Management System. This application supports faculty and student customers for both the St. Louis and Madrid campuses and provides access to many great tools to support SLU's educational mission.
View the Blackboard Learn Browser Compatibility List to find an appropriate supported operating system/browser for your computer. Please note that other applications you may use, such as Tegrity, may have different supported browsers.
Student Support Information
Students can receive Blackboard Support from the Student Tech Services Center, call 314-977-4000, ext 2, or also e-mail firstname.lastname@example.org or for help.. Support hours can be found here. The table below have specific tutorials, how to guides, and frequently ask questions list were developed to cover students related topics.
|Blackboard Mobile||Web Page|
|Customize Blackboard Home Tab||Video||Web Page|
|Discussion Board Information||Video||Web Page|
|Finding Classmates||Web Page|
|Frequently Asked Questions||Web Page|
|Global Navigation and My Blackboar||Video||Web Page|
|Navigate the Course Menu||Web Page|
|Send an Email||Video||Web Page|
|Social Media Guidelines||Web Page|
|Student Questions & Answers||Web Page|
|Student View of the Grade Center||Video||Web Page|
|Submitting Assignments||Video||Web Page|
|Taking a Test or Quiz||Video||Web Page|
|Text Editor||Video||Web Page|
|Using the Calendar||Video||Web Page|
|Wikis -- Student Information||Web Page|
|Adding an Avatar||Video||Web Page|
STANDARD MAINTENANCE WINDOW
As with all technology, sometimes you have to apply an upgrade or swap out old hardware. The standard planned maintenance windows for the Blackboard Learn system are Wednesday 10 p.m. to Midnight or Saturday 6 a.m. to Noon CDT. What this means is that if system maintenance is required, any downtime would be scheduled during one of those two maintenance periods. These times were selected based on system usage reporting to identify lower-usage periods. The maintenance schedule will then be communicated to the University community via Newslink.
Occasionally, other systems that the Blackboard Learn system relies on have maintenance occurring outside those times, and we are forced to schedule outside those windows. Whenever we have an planned maintenance outage, we try to notify the University community as soon as we possibly can.