About Enrollment and Retention Management
Enrollment And Retention Management's Vision
As a unified Division we value and understand strategic Enrollment and Retention Management and how individual and collaborative efforts are central to the recruitment, retention and matriculation of students.
Enrollment and Retention Management Leadership Team
The Division of Enrollment and Retention Management employs over 175 employees in the following offices: Office of Undergraduate Admission, Office of Student Financial Services, Office of the University Registrar, Office of Student Educational Services.
The Vice Provost for Enrollment and Retention Management, who reports to the University Provost, oversees all offices and team members within the division of Enrollment and Retention Management.
About Jay Goff
Vice President Of Enrollment And Retention Management
Goff is widely respected in the enrollment management community. He is an active member of the American Association of College Registrars and Admissions Officers and has been the national coordinator of AACRAO's strategic enrollment management conference for four-year colleges and universities since 2009. The Missouri chapter of organization honored his leadership and contributions to the field with a professional service award in 2008.
Goff is a member of the American College Testing (ACT) national education advisory board and the Educational Policy Institute's board of advisers. He also is frequently asked to share his expertise at national and international forums focused on enrollment management strategy and student success. In January, he delivered a keynote address on using data to improve enrollments at UK universities during a conference held in London by the Universities and Colleges Admissions Service (UCAS).
Goff holds undergraduate and graduate degrees in communication studies from Southeast Missouri State University and the University of Kansas, respectively.