Saint Louis University

Service Listing

For more information about one of our services, click on one of the items below:

Alarm Service/Repair | Electrical | Furniture Repair | General Repair & Maintenance | Heating & Cooling | Indoor Air QualityKeys/Locksmith | Machine & Sign Shop | Major Appliance Support | Painting | Pest Management (Interior) | Plumbing Repair | Project Request | Contact Facilities Management

FAMIS Service Request

 

Before using any of the department's services, a FAMIS work order request must be placed. The "Service Request" button to the right links directly to the login screen for FAMIS.

 

 

 

 

 

Alarm Service/Repair

If you encounter an issue related to an alarm system, please contact the Department of Public Safety at 314-977-3000. 

 

Electrical

If you encounter an electrical issue on campus, please submit a service request through the FAMIS work order system. Select "Work Request for Maintenance Repair & Services", then "Electrical", choosing which option is necessary: burning odor/smoke, general electrical, emergency/exit light repair/replacement, lighting issue, outlet repair/replacement or if you are experiencing a power outage.

 

Furniture Repair

If you require assistance with furniture repair, please submit a service request through the FAMIS work order system. Select "Work Request for Maintenance Repair & Services", then "General Maintenance", choose "Maintenance-General". Please then specify what type of repair is required and when the work needs to be completed.

 

General Repair & Maintenance

Building maintenance is separated by zones, to determine who is assigned to your building, please review the Maintenance Building Assignment Map for the campus in which your building is located. All requests must be made through the FAMIS work order request system or by contacting Facilities Management by phone at 977 - 2955.

 

Heating & Cooling

If you require assistance with an HVAC system or are encountering an excessively hot or cold environment, please submit a service request through the FAMIS work order system. Select "Work Request for Maintenance Repair & Services", then "Heating, Ventilation, & Air Conditioning", choose "Maintenance-General", choosing which option is necessary: A/C window, heat-control knob repair/replacement, heat/AC excessive noise, heating & cooling - general, radiator/heater is leaking, too cold or too hot. 

 

Indoor Air Quality

See the Indoor Air Quality page for further information. To submit a concern regarding Indoor Air Quality, use the FAMIS work order request system

Click here for pdf version of Indoor Air Quality document that provided more detailed information. 

 

Keys/Locksmith

To request a new or replacement key, please contact your department administrator to complete an Inter-departmental transfer order (IDO). Any key request IDO is to be sent to Facilities Management located in Wool Center, 2nd Floor, attention "locksmith".

Any questions can be answered by contacting Facilities Management by phone at 977- 2955.

 

Machine & Sign Shop

To request one of the services provided by either of these shops; such as, Machine Shop: prototyping, milling, lathe work, grinding, drilling, customized machine production, or  Sign Shop: interior and exterior signage, engraving, vinyl lettering on glass and vehicles,  please submit a service request through the FAMIS work order system. Select "I - WORK REQUEST FOR MACHINE AND SIGN SHOP", then choose either "Machine Shop Request" or "Sign Request" as appropriate. Make sure to include all the necessary project information in the work order request and you will be contacted to finalize the details.    


Major Appliance Support

If you require assistance with furniture repair, please submit a service request through the FAMIS work order system. Select "Work Request for Maintenance Repair & Services", then "General Maintenance", choose "Maintenance-General". Please then specify what type of repair is required and when the work needs to be completed.

 

Painting

If you require assistance with painting, please submit a service request through the FAMIS work order system. Select "Work Request for Maintenance Repair & Services", then "General Maintenance", choose "Painting". Please then specify what type of repair is required and when the work needs to be completed.

 

Pest Management (Interior)

If you require assistance with pest control inside a building, please submit a service request through the FAMIS work order system. Select "Work Request for Maintenance Repair & Services", then "Pest Control", choose either "Insects extermination" or "Mice extermination". Please then specify the situation and when the work needs to be completed.

 

Plumbing Repair

If you require assistance with plumbing, please submit a service request through the FAMIS work order system. Select "Work Request for Maintenance Repair & Services", then "General Maintenance", choose "Plumbing". Select which option pertains to the issue you are experiencing: clogged drain, dishwasher, garbage disposal, leak, toilet is clogged or overflowing, washing machine or no hot/cold water available. 

Project Request

To request a project, please visit Facilities Planning & Construction for specific instructions.

 

Contact Facilities Management

© 1818 - 2015  SAINT LOUIS UNIVERSITY   |   Disclaimer   |  Mobile Site
St. Louis   |   Madrid