Seeking to continuously improve campus operations at Saint Louis University, Facilities Services is committed to a benchmarking process that identifies areas for opportunity. By identifying best practices in the higher education sector and comparing current processes, we are able to develop performance metrics and compile data to inform strategic decision-making for campus facilities and operations.
In Facilities Services, strategic planning is embedded in our culture and keeps us striving for excellence in all we do. We are intentionally shifting from being reactive to proactive in order to achieve operational excellence and contribute to the University's strategic success. To do this, we are developing the capability of our staff to be strategic, building a culture of involvement, and executing towards measureable outcomes.
We work with Sightlines Consulting Group to assess our level of service, resource stewardship, staffing appropriation, and facility asset management practices annually, comparing against their database of institutions. Their Return-On-Physical-Assets (ROPA) process uses in-depth analysis and benchmarking to evaluate performance, set targets and track progress across years.
We participate in the Facilities Performance Indicators Survey and Report annually through APPA - Leadership in Educational Facilities. This survey and reporting tool enhances our ability to measure operations and performance in order to implement successful strategies that support our Mission and Vision.
Click on the above link to find out more about reports, awards and other achievements received by the Division of Facilities Services.