Student Consumer Information

According to federal regulations (Higher Education Opportunity Act of 2008) institutions of postsecondary education are required to disclose specific consumer information regarding the institution, as well as other financial aid information, to enrolled and prospective students.

The following information includes data, PDF documents and other external and internal website addresses for further information.

Athletic Program Information

Office of Athletic Compliance  
Chaifetz Arena, 2nd Floor
1 S. Compton Avenue
St. Louis, MO 63103
Phone: 314-977-3509

Athletic program participation and financial support
Equity in athletics disclosure report
Graduation rates for student athletes

Campus Contacts

The following offices may be contacted to assist enrolled or prospective students with the following:

Financial assistance information
DuBourg Hall, Room 121, 314-977-2350

Institutional information
Office of the Provost, DuBourg Hall, Room 210, 314-977-3718

Compliance and graduation rates
Office of Institutional Research, DuBourg Hall, Room 417, 314-977-2223

Office of Institutional Equity and Diversity
DuBourg Hall, Room 36, 314-977-3838

Security policies and crime statistics
Public Safety and Security Services, DuBourg Hall, Room 9, 314-977-3000

Informal complaints and academic concerns
Office of Student Responsibility and Community Standards, Wuller Hall, 2nd Floor North, 314-977-7326
conduct@slu.edu

Cash Management

Refunds: Students who have aid which exceeds their direct billed costs will receive a refund. Aid can be paid no sooner than 10 days prior to the start of the semester. After aid has been applied based on the student's choice, refunds will either be mailed via check to an address designated on the student's account; or deposited directly into a checking or savings account as set up by the student. To take advantage of the electronic (EFT) refund process, click on the "refund" tab within the "Payment Suite" of your mySLU account. Saint Louis University is contracted through U.S. Bank (financial institution) to market and offer directly to students enrolled at Saint Louis University the option to open an account with U.S. Bank.

While a student's access device (ID Card) includes the Saint Louis University and the U.S. Bank logo, students are not obligated nor required to open or obtain a financial account with US Bank; nor is a student required to obtain an access device offered by or through US Bank. Federal Regulations [668.164 (d),(e), (f)]. This information is included in Saint Louis University's annual disclosure that is communicated to all students enrolled at Saint Louis University each academic year.

Learn more about the contract established with US Bank.

Complaint Resolution

Consumer Financial Protection Bureau

Saint Louis University - Student Complaint Procedures

Federal Student Aid - Federal Loan Disputes

U.S Department of Education
FSA Ombudsman Group
830 First Street, N.E., Mail Stop 5144
Washington, DC 20202-5144
Phone: 1-877-557-2575
Contact

Missouri

Missouri Attorney General's Office
Supreme Court Building
207 W. High Street
P.O. Box 899
Jefferson City, MO 65102
Consumer complaints

Missouri Department of Higher Education
Attn: Complaint Processing
P.O. Box 1469
Jefferson City, MO 65109
Fax number: 573-751-6635
Complaint resolution

Ohio

Ohio State Board of Career Colleges and Schools
35 East Gay Street
Columbus, OH 43215-3138
Grievance form

Ohio Board of Regents
30 East Broad Street, 36th Floor
Columbus, OH 43215-3414

Ohio Attorney General
Consumer Protection Section
30 East Broad Street, 14th Floor
Columbus, OH 43215-3400
Consumer complaint

Texas

Texas Workforce Commission Career Schools and Colleges
101 East 15th Street, Room 226-T
Austin, TX 78778-0001
Complaint forms

Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752
Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
Complaint form

Institutional Information

Academic programs

Accreditation

As an institution, Saint Louis University is fully accredited by the Higher Learning Commission (HLC) of the North Central Association of Colleges and Schools. SLU has be continuously accredited since 1916.

Admissions information

Cost

Facilities

Campus-based courses are taught in classrooms and laboratories in St. Louis, Missouri, and Madrid, Spain. Individual buildings for the St. Louis campus can be found on the St. Louis campus map. Madrid campus buildings can be found on the Madrid campus map.

Textbook information

Taxability of University Housing Scholarship

Saint Louis University may offer university housing scholarships to enrolled or prospective students, depending upon funding and administrative discretion in a given academic year. To that extent, students who receive this scholarship may encounter federal tax liabilities.

Furthermore, while most scholarships are considered tax-free, a scholarship or fellowship grant, by definition of the Internal Revenue Service (IRS), is considered tax-free only to the extent that:

  • It does not exceed your qualified educational expenses; and
  • It is not designated or earmarked for other purposes (such as room and board); and
  • It does not require (by its terms) that it cannot be used for qualified educational expenses.

U.S. Department of Treasury. Internal Revenue Service. Publication 970: Tax Benefits for Education. Washington, DC. Government Printing Office. 2015. (Cat. No. 25221V).

Because Saint Louis University housing scholarships are designated for room and board, they are considered taxable. Please note that as financial aid administrators we are not tax advisers. We encourage students and their families to seek tax advice from a trained tax professional regarding the treatment of this type of scholarship.

Learn more about policies regarding taxable grants and scholarships.