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Frequently Asked Questions

Saint Louis University is working to identify and answer the many questions you may have about COVID-19 and its impact on you and the University. We will continue to update and add to these FAQs as needed.

Travel-Related and Study Abroad FAQs

Are there any travel restrictions I should know about?

Yes. After consultation with the University’s infectious disease experts, SLU has decided to restrict all non-essential SLU-sponsored travel until further notice. Faculty and staff are being directed to work with their supervisors to understand what is considered essential travel for their area.

Members of the SLU community have also been asked to consider postponing personal travel and to report travel plans through the University’s travel form.

 CDC Travel Health Notices

What should I do if I recently visited or am planning to travel to an area the CDC labels as a Level 3 Travel Health Notice?

If you choose to travel to or return from a country with a CDC Level-3 Health Notice, the University will require you to isolate yourself at your home for 14 days before returning to campus.  During this period, you should stay home and monitor your health.  Take your temperature with a thermometer two times a day and watch for symptoms. Symptoms may appear 2-14 days after exposure and can range from mild to severe. 

This travel guidance applies to all faculty, staff and students. Faculty and staff with additional questions should contact Human Resources at 314-977-2595 or hr@slu.edu. Students should contact the Dean of Students at 314-977-9378 or deanofstudents@slu.edu

As the situation evolves in the U.S. and the CDC further develops its travel guidance, this webpage will be updated to reflect those. As always, the University recommends seeking care from your primary care provider or an acute care clinic if you are experiencing flu-like symptoms or any other type of illness.

For those who recently traveled to China: It depends on which part of China you visited, how recently you traveled and whether you are a foreign national, a U.S. citizen or lawful resident. The details are outlined by the CDC for what required screenings both symptomatic and asymptomatic people can anticipate when coming from different parts of China. For those travelers who are instructed to monitor their health upon arrival to their final destination, the CDC issued a Health Alert (PDF) that is available in both English and  Mandarin.

What do I do if I am studying abroad or planning to study abroad through another program?

Contact the Office of International Services and they can work with you to understand your specific situation and help create accommodations when necessary. These include, but aren’t limited to, how you may complete your coursework online for the term.

What if I am an international student who is concerned about whether I will be able go home over summer break?

Contact the Office of International Services and they can work with you to understand your specific situation and help create accommodations when necessary.

Does SLU have any general health-related tips for international travel?

Yes. The University offers the following suggestions:

  • Sign up to receive regular e-mail updates from the CDC you can sign up here.
  • Register with the Smart Traveler Enrollment Program through the U.S. State Department.
  • Share your travel plans with Saint Louis University, should the need arise for us to contact you.
  • Make sure you have medical insurance that covers you while you are at your destination as well as medical evacuation, if necessary. That requires understanding how your coverage works, whether you will have to pay out of pocket versus reimbursement, etc. The nuances are complicated, but most insurance companies will walk you through your options by phone.
  • Consider purchasing travel insurance for trips in the months to come, should you be forced to change you plans.
  • Make sure you know the location and contact information for clinics and hospitals near your destination, as well as how to get there if needed.
  • Set up multiple methods of communication with loved ones back home.

If you choose to travel in the coming weeks, we encourage you to monitor the CDC website for travel precautions and general preparedness information, as they continue to evolve every few days. If you’re interested in receiving regular e-mail updates from the CDC related to COVID-19, sign up here.


General FAQs

For general information about the COVID-19 virus, including the latest information on spread, symptoms, treatment and who is at risk, visit the CDC's Coronavirus Disease 2019 (COVID-19) resources.

Are there any cases of COVID-19 on SLU’s campus?

There are no cases on either of SLU's campuses.

Does the University have a plan?

Yes. SLU has a series of plans in place for any number of circumstances. The University also has tested plans and protocols in place for pandemic situations, should that need arise. 

President Pestello launched a task force, including SLU’s infectious disease experts, to closely monitor the situation. This group, and the University leadership more broadly, continues to follow the lead of the Centers for Disease Control (CDC) as we work to maintain the health and safety of our community. 

As campus-wide guidance changes, the University is working to communicate that to students, faculty and staff. That includes reminders about health precautions, and changes to travel advisories. These communications are available in the sidebar of this website.

Can I be tested for COVID-19?

Patients who meet clinical criteria to be tested for COVID-19 will be able to get tested.  At this time, we  do not have wide access to testing and cannot provide it for individuals who do not have any symptoms. Because kits are currently limited, we cannot be used at this time for healthy individuals.

What should I do if I have symptoms or have been in contact with someone known to have COVID-19?

If you are experiencing severe or life-threatening symptoms, call 911.

 If you are an employee, call your primary care physician or Employee Health at 314-268-5499

 If you are a student, call Student Health at 314-977-2323.  If it after hours, ask to connect to our on-call nurse.  Student Health will not take walk-in appointments - students will be directed to call our triage nurse for a phone assessment.  This is for the safety of all of our students to further mitigate the spread of the virus.

 Always call first – a phone assessment must be completed before in-person evaluation or diagnostic testing.  

How can I protect myself?

You can practice everyday healthy habits to help prevent the spread of any illness, including influenza and the coronavirus, which have similar symptoms. According to the CDC, these include: 

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after you cough, sneeze or blow your nose. If soap and water are not available, use an alcohol-based hand sanitizer (at least 60% alcohol).
  • The University encourages you to follow the CDC’s recommendations related to the use of face masks.
What should I do if I am concerned about someone’s mental and emotional health?

University leaders recognize that students, faculty, and staff from areas that are highly affected by COVID-19 – or with family in those areas – may have growing concerns about the outbreak. 

If you know a student who may be feeling stressed or is struggling mentally or emotionally, please remind them that support and resources are available through International Services, the Student Health Center, the University Counseling Center, the Dean of Students and Campus Ministry. 

If you know a faculty and staff member who may be struggling, you can encourage them to reach out to SLU's Employee Assistance Program. 

At any time, if you or someone you know is in crisis, you can also call the National Suicide Prevision Lifeline at 1-800-273-TALK (8255), or text the National Alliance on Mental Illness at 741741.