Filing a Flexible Spending Claim

Debit Card

Employees enrolled in the Flexible Spending Account will receive a Welcome Kit that will include a ConnectYourCare health payment card. This is a pre-loaded debit card, but does not have a Personal Identification Number (PIN) associated with the card, so you have to select "credit" at the point of service. Each time you use your card, funds are automatically deducted from your account.On January 1 of each year the card will be activated with your entire election available for the plan year. This card cannot be used to withdraw cash from an automated teller machine (ATM).

This card may be utilized at approved merchants accepting VISA cards. You request additional cards for a spouse or child. However, your account will be assessed $5.00 for each additional card, including replacement cards, requested.

Online Claim Filing

Here is a link on How to File a Flexible Spending Account claim. Reimbursement claim forms are not available except through the on-line process. You access your personalized claim form online by choosing "add a new claim" under the claim tab. As part of the process, you may enter your personal banking information in the ConnectYourCare system from which a reimbursement may be deposited into your banking account within two days of approval of your claim.

For claims that require documentation, you can also upload your claim documentation directly from your computer.

Claim Deadlines

Saint Louis University has adopted the Treasury Department and the IRS issued Notice 2005-42 which allows employers to modify Healthcare Spending Accounts to extend the deadline for reimbursement of health plan expenses up to 2 months and 15 days after the end of the plan year.

Effective with the 2005 Plan Year, employees have 14 months and 15 days to incur claims for their Flexible Spending Account. For example, you may incur expenses from January 1 through March 15 of the following year. Participants must file a claim for reimbursement of qualified expenses no later than March 31. Any amounts not claimed within the noted deadlines will be forfeited, according to IRS regulations.

IRS Guildlines for Substantiation on Flexible Spending Accounts

KEEP YOUR RECEIPTS. You may be required to provide ConnectYourCare with a receipt or written statement from an independent third party stating that the medical expense has been incurred and the amount of the expense. You must also provide a written statement that the expense has not been paid or reimbursed under any other health plan coverage. The FSA cannot make advance reimbursements of future or projected expenses.

Debit cards provided by ConnectYourCare can be used to reimburse participants in a health FSA. If the use of these cards meets certain substantiation methods, you may not have to provide additional information to the ConnectYourCare.

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