Academic ITS Resources

Saint Louis University provides many products and services to help facilitate a challenging and rewarding learning environment. These products allow instructors and students to post course materials online, conduct online real-time meetings and webinars, facilitate discussion groups, post assignments, and deliver Web-based surveys.

Academic Technology Services at SLU

Tool	Self Support	Primary Support	Secondary Support
Canvas	The 'Help' button on the lower left side of every Canvas page has many support options including Canvas guides, live chat and phone options.	ITS Help Desk: 314-977-4000 #3 (this takes you directly to a Canvas support tech) ask@slu.edu or ask.slu.edu. Faculty can contact the ATC staff by sending an email to facsupport@slu.edu	Faculty Pedagogical Support (Reinert Center)
Ally (in Canvas)	Web Resources from SLU ITS Ally Instructor Help Page (from Blackboard, the company that makes Ally)	ITS Help Desk: 314-977-4000, ask@slu.edu or ask.slu.edu Faculty can contact the ATC staff by sending an email to facsupport@slu.edu	Faculty Pedagogical Support (Reinert Center)
Panopto	Panopto Overview	ITS Help Desk: 314-977-4000, ask@slu.edu or ask.slu.edu Faculty can contact the ATC staff by sending an email to facsupport@slu.edu Panopto Support: support@panopto.com (All SLU users can create a support account. Make sure you use your SLU email address as your username so that Panopto will know you are an authorized user.)	Faculty Pedagogical Support (Reinert Center)
Respondus Lockdown Browser	Respondus Lockdown Browser User Guides and Tutorials SLU and Respondus Lockdown Browser	ITS Help Desk: 314-977-4000, ask@slu.edu or ask.slu.edu.
Blue Course Evaluations		Office of the Provost courseeval@slu.edu
Qualtrics	Qualtrics University	ITS Help Desk: 314-977-4000, ask@slu.edu or ask.slu.edu.
Faculty180		Steven Sanchez steven.sanchez@slu.edu
WeBWorK	WeBWorK Wiki	ITS Help Desk: 314-977-4000, ask@slu.edu or ask.slu.edu.
Zoom	Zoom Quick Start Guide and Login Information	ITS Help Desk: 314-977-4000, ask@slu.edu or ask.slu.edu.
Microsoft Teams	Video Conferences Voice Calls Instant Messaging	Getting Started Guide

If you are teaching in a non-general assignment classroom but need specific equipment to supplement your teaching, please visit the Instructional Media Center.