Saint Louis University appreciates your assistance in helping us provide a stable and secure computing environment. Please review our complete list of Policies and Procedures for guidelines and more information regarding technology use at SLU.
Keep the following information security guidelines in mind:
- Never e-mail sensitive or restricted data (such as your social security number or credit card information) to anyone. E-mail is not a secure form of communication. Instead, consider using the phone, fax machine or United States Postal Service. Never e-mail HIPAA or FERPA sensitive data.
- Use caution when storing sensitive or restricted information on readily mobile electronic storage devices such as CDs/DVDs, thumb drives, laptops, etc. These devices are easy to lose and make good targets for thieves because they are easy to sell and often valuable.
- Always confirm the identity of anyone who asks for your personal information whether over the phone or through e-mail. "Social engineering" is when someone lies to you to get you to reveal your own confidential information and is often used with great success by identity thieves.
- SLU will never ask you to provide any sensitive or restricted information (full social security numbers, passwords, etc.) via e-mail or phone. When you call 314-977-4000 or e-mail a service desk you will be asked to verify your information with the last four digits of your social security number, your date of birth and your Banner ID if you are resetting your password.
- Maintain situational awareness when viewing sensitive or restricted data or talking about private matters when others are present.
- Always shred any documents that contain sensitive or restricted information (full social security numbers, credit card numbers, Banner ID numbers, medical records, purchase orders, etc.) instead of simply discarding them.
- For all technology-related questions, please contact the IT Service Desk at 314-977-4000.