We are your ambassadors of Secure Computing and we encourage you to contact us at any time if you have a question about Information Security or are aware of an Information Technology Security Incident that might compromise Saint Louis University data. We need your help in protecting the entire University IT resources and we are here to help you. Please email us at InfoSecurityTeam@slu.edu and one of us will respond in a timely manner.
Yours in Security,
SLU Information Security Team
The team encourages you to keep the following information security guidelines in mind:
- Never e-mail sensitive or restricted data (such as your social security number or credit card information) to anyone. E-mail is not a secure form of communication. Instead, consider using the phone, fax machine or United States Postal Service. Never e-mail HIPAA or FERPA sensitive data.
- Use caution when storing sensitive or restricted information on readily mobile electronic storage devices such as CDs/DVDs, thumb drives, laptops, etc. These devices are easy to lose and make good targets for thieves because they are easy to sell and often valuable.
- Always confirm the identity of anyone who asks for your personal information whether over the phone or through e-mail. "Social engineering" is when someone lies to you to get you to reveal your own confidential information and is often used with great success by identity thieves.
- SLU will never ask you to provide any sensitive or restricted information (full social security numbers, passwords, etc.) via e-mail or phone. When you call 314-977-4000 or e-mail a service desk you will be asked to verify your information with the last four digits of your social security number, your date of birth and your Banner ID if you are resetting your password.
- Maintain situational awareness when viewing sensitive or restricted data or talking about private matters when others are present.
- Always shred any documents that contain sensitive or restricted information (full social security numbers, credit card numbers, Banner ID numbers, medical records, purchase orders, etc.) instead of simply discarding them.