Saint Louis University

Telephone Setup

For Faculty and Staff

There are a variety of phones and phone services available to the Saint Louis University community. Your default voicemail password is 17 followed by the last four digits of the phone number. For phone numbers beginning with 977, please review the voicemail instructions page for more information, including instructions on how to change your voicemail password.

Please note: ITS does not provide dorm phone service.

Move/Add/Change Requests:

If your telephone number begins with 977, please call the IT Service Desk at 977-4000 to place telephone move/add/change requests. If your telephone number begins with 577 or 268, please call 577-8000 for move/add/change requests.

Please have the following information ready:

Move an existing phone:

  • Telephone number
  • Building name (for both old and new locations)
  • Room number (for both old and new locations)
  • Jack number (for both old and new locations). If a jack is not available at the new location, additional charges for a jack installation will apply.

Add a new phone:

  • Building name (new location)
  • Room number (new location)
  • Jack number (new location). If a jack is not available at the new location, additional charges for a jack installation will apply.
  • Type of instrument
  • Type of handset -- This can be found on the bottom of your phone. The model/type starts with an M and is a 4 digit number (i.e. M2616, M3902, M3904).

Changes: 

  • Location of telephone to be changed (building name, room number, jack number).
  • Type of handset -- This can be found on the bottom of your phone. The model/type starts with an M and is a 4 digit number (ex.: M2616, M3902, M3904).

Moves, adds, and changes will be scheduled once the request has been reviewed and our department has received the Interdepartmental Order (IDO) with an authorized signature.

 

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