Saint Louis University

SLU Google E-mail is the University's official method of communication.  Important e-mails and announcements will be sent to your SLU e-mail address, so please check this account regularly.

Your Google Apps login ID is the same as your SLU email.

Google E-mail comes with helpful features to make your e-mail account more useful -- including award-winning spam and virus filtering, 7.3 GBs of storage per account, a powerful search function to help you find messages quickly and built-in instant messaging.

Your SLU e-mail is accessible from anywhere -- you can even sign in from your mobile phone.  Or, if you prefer, you can access SLU e-mail from your favorite e-mail client (such as Outlook or Thunderbird) using POP or IMAP.

For more information about SLU Google E-mail basics, please click here, or visit the Google E-mail support site at mail.google.com/support/.

FAQ for Google E-mail at SLU

  1. How do I access my SLU Google Apps e-mail account?
  2. Can I import existing e-mails and contacts into my SLU Google Apps e-mail account?
  3. Does Google Apps e-mail have a global address book?
  4. What is a "thread"?
  5. What is a "label" and how do I create and assign a "label" to a message?
  6. What options are available for selecting one message, some messages, or all messages in a folder?
  7. What is Google Mail's spam filter?
  8. How do I delete or release my spam messages?
  9. How do I remove messages from my Trash folder?
  10. How do I set up an out-of-office reply?
  11. Will there be a problem using my SLU Google e-mail account if I already have a personal Gmail account?
  12. Is there a limit to the number of recipients to whom I can send an e-mail?
  13. Is there a limit to the number of messages I can send in one day?
  14. How do I e-mail my class?
  1. How do I access my SLU Google Apps e-mail account?

    To access your SLU Google Apps e-mail account, go to mail.slu.edu.  Your username is your SLU e-mail address. The first time you log in your default password is "Id" followed by the last six (6) digits of your Banner ID number. For example, if the last 6 digits of your Banner ID are 123456, then your password would be Id123456.

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  2. Can I import existing e-mails and contacts into my SLU Google Apps e-mail account?

    Yes, you can forward all of your e-mail from different accounts to your SLU e-mail address.

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  3. Does Google Apps e-mail have a global address book?

    Due to FERPA, there is not a global address book for SLU available in Google Apps.  FERPA states that students should have the ability to opt out from having their e-mail addresses visible to others.

    Right now, the global address book available through Google Apps does not have an option for not displaying an address book entry.  However, if this feature is modified, a global address book may be available. Visit SLU's People Finder to look up contact information for SLU faculty, staff and students.

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  4. What is a "thread"?

    A thread is an original e-mail message and all of the replies to that message.  Google Apps organizes related messages into threads to assist users in finding messages and replies quickly and easily.

    When a message is threaded, there will be a number between parentheses behind the senders' name.  This number denotes how many individual messages the thread contains.  This also helps minimize the number of messages in your inbox and folders.

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  5. What is a "label" and how do I create and assign a "label" to a message?

    A label is the Google Apps version of folders.  Labels help you group messages into one label or multiple labels.

    To create a label, click the Settings link from the top of any Google Mail screen.  From the settings screen, select the Labels tab.  Enter the name of the label in the Create a new label: field and click the Create button.

    To assign a label, select the message(s) in your inbox that you'd like to label by checking the box(es) next to the sender's name. Select the label you want to assign to the message(s) by clicking the Labels button on the menu bar displayed above your inbox, circled in the image below.



    You can also assign a label by using the "drag and drop" feature and clicking on a label name and hovering it over the message you want to label.  The other way to "drag and drop" is to click on the vertical dots to the left of a message (next to the star symbol) and (holding down the mouse button), dragging it over to the desired label.  (Note: Dragging a message to a label will automatically archive that message and move it out of your inbox and onto the specified label page.)

    After assigning a label, you can click the Archive button to remove the message from your inbox, and have it appear under that label.  You can view all messages assigned to a specific label by selecting one from the Labels drop-down section, located to the right of your inbox below your chat contacts.
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  6. What options are available for selecting one message, some messages, or all messages in a folder?

    To select one message, some messages, or all messages in a folder, you have several different options.  To select individual messages, click the check box located to the left of the message.

    The menu below is displayed when viewing any folder in Google Mail.  Use these options when applying an action to one message or a group of messages (ex. - deleting, archiving, or applying a label).



    The available options for selecting messages are:

    •  All -- This option selects all messages currently displayed in the folder (if you have more than 50 messages in the folder, this option will select only those displayed on the current screen).

    • None -- This option unchecks any messages that may have been selected.

    • Read -- This option selects all messages that you have opened.

    • Unread -- This option selects all message that you have not opened.

    • Starred -- This option selects all messages that are "starred" (by clicking the star icon displayed next to each individual message).

    • Unstarred -- This option selects all "unstarred" messages in the folder

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  7. What is Google Mail's spam filter?

    Google Apps offers a spam filter powered by Postini to provide you a safe guard against junk mail. Spam will rarely be sent to your inbox.  If a spam message appears in your inbox, check the box by the message, and click the Report spam button in the top menu bar, circled in the image below.
     

    Messages from this sender now will be sent automatically to your Spam folder.
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  8. How do I delete or release my spam messages?

    To delete messages from your Spam folder, you can select some or all of your messages (as described in question 7) or messages will be deleted automatically by the Google Apps e-mail system after 30 days.

    To delete messages from your Spam folder, select the messages you want the action to apply to, then click the Delete forever button, circled in the image below.



    To release some or all of your messages from the Spam folder, follow the steps in question 7 then click the Not spam button, circled in the image below.



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  9. How do I remove messages from my Trash folder?

    To delete messages from your Trash folder, you can select some or all of your messages (as described in question 7) and click no Delete Forever.  Messages will be deleted automatically by the Google Apps e-mail system after 30 days.

  10. How do I set up an out-of-office reply?

    The Google Vacation Responder option sends your out-of-office reply to let others know if you are out of the office and when you'll return.  Follow these simple steps to set up your vacation responder in SLU's Google Apps e-mail:

    1. Click the Settings tab (in the upper right corner of any SLU mail page).
    2. From the General tab, scroll down to the Vacation Responder: section.
    3. Enter the subject and body of your message in the Subject: and Message: fields.  Entering this information automatically turns on your vacation responder.  (If you use a personalized signature in your settings, it will automatically be appended to your vacation response.)
      NOTE: Check the box by Only send a response to people in my Contacts if you want your vacation responder to go only to your saved contacts.
    4. Choose a date you when you want the responder to start and stop.
    5. Click Save Changes.

  11. When the vacation responder is enabled, a banner will display at the top of each SLU e-mail page.  In the upper left corner, the subject of the vacation response will display, shown here:



    To turn off your vacation response or to edit the response, choose the "End Now" option from the upper right corner of the banner.

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  12. Will there be a problem using my SLU Google e-mail account if I already have a personal Gmail account?

    No, this will not be a problem.  All Gmail accounts end with "@gmail.com."  SLU Google e-mail accounts end with "@slu.edu." 

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  13. Is there a limit to the number of recipients to whom I can send an e-mail?

    Yes, there is a limit to the number of recipients you can send a single message.  You may list no more than 100 recipients on any single e-mail message.

    If you plan to send a message to more than 100 people, break the recipients into groups of 100, or request that a listserv (e-mail distribution group) be set up by contacting the IT Service Desk at 314-977-4000.  Click here for more information on SLU's listserv technology.

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  14. Is there a limit to the number of messages I can send in one day?

    Yes, there is a limit to the number of messages you can send in one day.  You may send no more than 2,000 individual e-mails a day.  This means that if you send an e-mail with 100 individual e-mail addresses, you have sent 100 messages.

    If you plan to send a message to more than 100 people, break the recipients into groups of 100, or request that a listserv (e-mail distribution group) be set up by contacting the IT Service Desk at 314-977-4000. Click here for more information on SLU's listserv technology.

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