Saint Louis University

Frequently Asked Questions for Billiken Secure Connect/VPN

  1. What is Billiken Secure Connect VPN?
  2. Why do I need Billiken Secure Connect VPN?
  3. Do I need a special username/password or other special credentials to use Billiken Secure Connect VPN?
  4. What hardware is required to use Billiken Secure Connect VPN?
  5. What software is required to use to use Billiken Secure Connect VPN?
  6. Where can I access Billiken Secure Connect VPN?
  7. Can I use Billiken Secure Connect VPN from the Billiken Wireless Network?
  8. Can I log in to my file server and access my mapped drives?

1. What is Billiken Secure Connect VPN?

Billiken Secure Connect is the Virtual Private Network (VPN) service that provides users secure, remote access to SLU's network resources from your computer.
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2. Why do I need Billiken Secure Connect VPN access?

Billiken Secure Connect VPN Access is available for staff and faculty with demonstrated needs to access SLU systems and services from a location outside the SLU network. Examples include connecting to a specific application server to manage the application during non-working hours or connecting to a secured system to reset the system from remote locations.

This service is available to all faculty and staff of Saint Louis University. If you are a student needing a VPN account, please contact the Quality Assurance office in ITS.
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3. Do I need a special username/password or other special credentials to use Billiken Secure Connect VPN?

To use Billiken Secure Connect VPN, you must request and be granted access. To do so, please fill out a request for a access. After your access has been granted, you will use your SLU Net ID and password to login to Billiken Secure Connect VPN.
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4. What hardware is required to use Billiken Secure Connect VPN?

To use Billiken Secure Connect, you need a laptop or desktop PC computer that meets minimum hardware requirements and appropriate network connectivity.
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5. What software is required to use to use Billiken Secure Connect VPN?

You need a supported operating system (Windows XP, or higher, or Mac OS 10.5 or higher) and the Cisco AnyConnect Client, available through vpn.slu.edu.  If you need the client downloaded to a University-owned machine, please place a request through the IT Service Desk by calling 314-977-4000.
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6. Where can I access Billiken Secure Connect VPN?

Billiken Secure Connect can be accessed from the Internet, RESNET and Billiken Wireless.
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7. Can I use Billiken Secure Connect VPN from the Billiken Wireless Network?

Yes, you will need to complete the setup and configuration to access Billiken Wireless before connecting to Billiken Secure Connect VPN.
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8. Can I log in to my  file server and access my mapped drives?

Yes, users can log in to a Windows-based file server and access mapped drives using Billiken Secure Connect VPN, including your department T and U drive if they have already been mapped.
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