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F.A.Q. for Billiken Wireless
This is very typical if the wrong username and password were used. Make sure to connect using your SLU Net ID and SLU Net password. Your password must have the capital letter, and be the password you use to log into mySLU and/or password.slu.edu.
Can I connect my Windows Mobile device?
At this time, no. The Windows Mobile Operating System does not support the 802.1x configuration.
How many computers can share one wireless router?
The exact number of devices that can connect and effectively share a wireless router varies. However, each router should be able to handle between 25 - 30 individual connection points. In some locations and areas of campus, routers may be saturated and connections are not available. If this is the case, you should try moving to a different part of building with less individuals connecting.
Why is the wireless slow between 1pm - 6pm?
When routers are saturated with connections, the amount of available network is spread very thin. Think of a highway, during rush hour traffic. The cars move very slowly because the available road is minimal. However during non-peak hours, the road, along with the available network, is much more available and speed is increased.
If you experience difficulties with these links or have additional questions, please contact the IT Service Desk at (314) 977-4000.
- Billiken Wireless is designed to navigate the Web and check e-mail. It is NOT meant to support large downloads or computer applications that use a lot of bandwidth (space) on the Web.
- Examples of these disallowed programs include: downloading music and movies, Voice and Video, CAD programs, peer-to-peer file sharing (e.g., Limewire, Kazaa, Napster), multi-user online games (such as Everquest, World of Warcraft, etc.), multicast applications, and Norton Ghost.