Parent Health & Wellness FAQs

What should my student do if they are sick?
The Student Health and Counseling Center provides confidential medical treatment, counseling, physical therapy and outpatient services for all full-time, part-time and graduate students. Doctor's visits require an appointment which can usually be made the same day by calling the center at (314) 977-2323, however, if there is an urgent situation, students may walk in and speak to a nurse. The Center is open Monday through Friday, 7:30 am to 5:00 pm and is located in Marchetti Towers East. A list of services offered by the center can be found at the Student Health and Counseling site.

Is there someone my student can call to talk about their symptoms?
Students may contact Student Health at 314-977-2323 with any questions or concerns they have regarding their health.

What should I do if my student is not covered by my insurance?
Health Insurance is mandatory for all full-time SLU undergraduate students. Saint Louis University offers health insurance to SLU students for emergency care, hospitalization, visits to specialists and other services. If a student is covered on their parent/guardian's insurance policy, a waiver must be completed with a copy of the health insurance card at the beginning of the school year. Otherwise the student will be charged for and will receive coverage under the University health plan. Visit Student Health to obtain the health insurance waiver or sign up for the University Health Insurance option.

What should my student do in the event of an emergency if Student Health is not open?
In the event of a medical emergency, students should call 911 immediately and arrange for ambulatory transport to the nearest hospital. A Saint Louis University nurse is on call 24 hours a day, 7 days a week, 365 days a year. They can be reached at 314-977-2323 after 5:00 pm on weekdays, weekends and holidays. The nurse can help a student decide if their condition is a true emergency or can wait until the Student Health Center opens.

In the event of a mental health emergency, a counselor is on call 24 hours a day, 7 days a week, 365 days a year. They can be reached at 314-977-2323 for any mental health emergencies. If emergency treatment is needed, call 911 immediately and arrange for ambulance transportation to the nearest hospital.

Who can my student talk to if they are homesick or having difficulty adjusting to campus life?
Student Counseling Services provides counseling for all Saint Louis University full-time, part-time and graduate students. They assist with any mental health concerns including relationship problems with family, friends and roommates, adjustment to college life, coping with loneliness or any other mental health issues. Students can call 314-977-2323 to arrange for an appointment with a counselor. There is also a counselor on call 24 hours a day, 7 days a week, 365 days a year in the case of a mental health emergency and can be reached at the 314-977-2323 number.

What immunizations does my student need?
All incoming students are required to have the following immunizations:

  • A tetanus vaccine within the last 10 years 
  • Two measles vaccines or one MMR and one measles vaccine 
  • Two varicella vaccines
  • Complete Tuberculosis Screening Questionnaire

Visit Student Health for more information about immunizations.

What should my student do if they have dietary restrictions?
If your student has medical or dietary restrictions, he/she should contact our campus dietician (dena/barry@compass-usa.com) and/or executive chef (daniel.conniff@compass-usa.com) for an individual consultation on how Billiken Dining can meet his/her needs.

Where can my student go to sign up for exercise classes or recreational activities?
The Simon Recreation Center and Salus Fitness Center offer recreational opportunities of all types to the SLU community including aquatics, fitness, intramurals, sport clubs, wellness and drop in activities. The facility includes an indoor pool with diving well, outdoor pools, a six-court multipurpose gym, more than 200 pieces of cardiovascular and strength training equipment, a juice bar with lounge, bouldering wall, indoor running track, racquetball and squash courts, and a wellness suite with fitness assessment and massage therapy. Students can find out more about classes and activities offered by visiting the Simon Recreation Center.


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