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Human Resources
Handbook
Employee Conduct
Absenteeism
and Tardiness
The
University expects all staff members to assume responsibility
for their attendance and promptness. Recognizing, however, that
illnesses and injuries may occur, the University has established
sick leave and long-term disability benefit plans to compensate
employees for time lost for medical reasons. In addition, the
Family and Medical Leave Act (FMLA) provides for excused absences
caused by a qualifying health condition. (Please see appropriate
sections of the handbook for information regarding these benefits.)
Should
a staff member be unable to work because of illness, he/ she
must notify his/her supervisor or department manager within
30 minutes of the start of his/her shift on each day of absence.
Staff
members who are frequently absent or tardy and/or are absent
without notifying their supervisors may be subject to corrective
counseling. Employees who are absent without proper notice for
three working days are considered to have resigned their positions.
Excessive
absenteeism and tardiness issues are covered in the staff corrective
counseling policy on the Web site at www.slu.edu/services/HR/policies_correct.html
and summarized in this handbook.
Code
of Ethics
Saint
Louis University achieves its mission of teaching, research
and community service in a manner consistent with its Catholic,
Jesuit mission and philosophy. Staff members are expected to
conduct themselves in a manner that is consistent with this
mission and philosophy.
We
respect the dignity of individual students, faculty, staff,
patients and visitors. The University expects every staff member
to show that same respect and concern for others within the
University community, so that all members of our community can
achieve their full potential.
When
it has reason to believe that the conduct of some members of
the community prevents or hampers others from performing their
work, the University may intercede.
Conflict
of Interest Policy
As
defined by policy, a conflict of interest is considered to exist
in any instance where: an individual's actions or activities
on behalf of the University involve a gain or advantage to the
individual; pose an adverse effect on the University's interests;
or prevent staff from exercising care, skill and judgment on
behalf of the University in the performance of assigned duties.
Acceptance
of Gifts, Gratuities and Entertainment
The University prohibits all staff members from accepting any
gift or gratuity with a value in excess of $100 from outside
organizations, corporations, companies, partnerships or other
entities that provide goods or services to the University. Promotional
items that outside organizations use as part of their regular
marketing programs are excluded from the $100 limitation.
No
staff member may accept business entertainment from any outside
organization that would be considered excessive. The acceptance
of occasional invitations to dinner, sporting events, theater
presentations, etc., is acceptable in most circumstances. Staff
members must consult with and report to their superiors any
instances of gifts or gratuities offered to them by any outside
organization or any attempt to influence the performance of
their assigned duties through the offer of gifts, gratuities
or excessive entertainment. Please contact the internal audit
department at 977-2354 regarding this policy.
Confidentiality
In
the performance of assigned duties, the staff of the University
may have access to or be involved in the processing of confidential
information, including patient care data and student, employee,
University, and/or business data. Confidential information includes
but is not limited to the following:
-
any
patient care information, including demographic data, condition,
medical records, test results, medical procedures, bills,
knowledge of litigation or like information;
-
any
internal University financial statements and statistical and
narrative reports;
-
employee
records and files, salary data and statistical reports containing
the same;
-
information
from University computers;
-
student
records and files, demographic data and statistical reports
containing the same;
-
computer
authorization/security codes; and
-
any
quality improvement reviews, administrative and medical staff
minutes.
Staff members
of the University are obliged to maintain the confidentiality
of this information at all times, both at work and when off duty.
Confidential information should be discussed and/or disclosed
only on a "need to know" basis and in the appropriate
work setting. Open and/or public areas considered inappropriate
for the discussion and/or disclosure of confidential information
include but are not limited to elevators, cafeterias, hallways,
restrooms, stairwells, etc.
Employees
failing to adhere to the University standards with respect to
confidentiality are subject to corrective counseling.
Corrective
Counseling
The
University strives to maintain its reputation as an excellent
employer and hopes all employees will interact with their co-workers
in the spirit of consideration, respect and cooperation. The
University endeavors to treat all employees with equity and
respect. We believe that our employees will rarely lapse from
excellent work or adherence to established rules and regulations.
We also believe that our employees will quickly correct any
lapse in their work or violations of policies, if these problems
are brought to their attention in a professional, cooperative
manner that assumes they want to improve. Therefore, every effort
will be made through corrective counseling to assist an employee
in overcoming deficiencies or failures he or she may have in
following policies and procedures.
Generally,
it is the policy of the University to correct inappropriate
behavior through progressive discipline, up to and including
dismissal, depending upon the circumstances of any particular
case.
The
four steps of staff corrective counseling are clear and concise,
and every effort will be made to help the employee. The employee's
signature is obtained on the corrective counseling report form
following each counseling session. The signature is not an admission
of guilt but rather an indication that the employee has been
counseled by his or her supervisor and has read the report.
The employee is given the opportunity to attach a statement
or any comments that he or she wishes to make in response to
the corrective counseling report. Such a statement is made part
of the employee's personnel file along with the corrective counseling
report prepared by the supervisor for the employee.
The
following guidelines apply to staff corrective counseling:
Supervisors
and employees are encouraged to discuss performance concerns
with the human resources office and/or the employee assistance
program (EAP).
Informal/Verbal
Counseling: The first step before formal corrective action
would normally be informal counseling. A written record of the
counseling to your file is necessary to register what took place.
The counseling should take place in a private setting, and be
based on specific facts. It should express confidence in the
employee's ability to improve, and indicate the supervisor's
willingness to assist. Informal counseling is not a form of
corrective action; however, it can be referenced at a later
date if corrective action is taken. Inform the employee that
formal counseling may result if the problem continues. This
discussion can take place during periodic performance evaluations
or as a stand-alone counseling. Should twelve months pass following
informal counseling and no additional offense occurs, the informal
counseling will normally not be considered when determining
future corrective action.
Steps
of Formal Corrective Counseling
Supervisors
will generally initiate each step of corrective counseling within
10 days of learning of an employee's problematic behavior, or
as soon thereafter as possible.
Step
1: First Corrective Warning. The first step differs from
informal counseling in that it is formal corrective action.
It is usually the first step in the formal corrective counseling
procedure and addresses Level 1 offenses. Should twelve consecutive
months pass without further corrective action, previous corrective
actions will normally not be considered when determining future
corrective action.
Step
2: Critical Warning. Employees are strongly encouraged to
meet with an EAP counselor, or a human resources representative.
The critical warning differs from the first corrective warning
in that it is employed for repeated violations of Level 1 offenses
or for addressing Level 2 offenses. It may be the first corrective
action taken for Level 2 offenses. Should twelve consecutive
months pass without further corrective action, previous corrective
actions will normally not be considered when determining future
corrective action.
Step
3: Final Warning. The final warning differs from the critical
warning in that it is issued to employees who have not corrected
the behavior outlined in a critical warning or have exhibited
more serious problematic behaviors. It may be the first corrective
action taken for Level 3 offenses. It may result in a leave
of one (1) or more days as determined by the supervisor in consultation
with the
human resources office. During this leave, the employee will
have the option of using his/her vacation hours. The employee
will be asked to take this time off to consider whether or not
he/she is able to meet the requirements of University and department
policies and/or standards of conduct. The employee must be referred
to The Employee Assistance Program (EAP). Should twelve (12)
consecutive months pass without further corrective action, previous
corrective actions will normally not be considered when determining
future corrective action.
Step
4: Discharge. Employees who do not correct their behavior
or who commit other serious offenses after a final warning will
be discharged. First time Level 3 offenses may be the basis
for discharge. Discharges must be reviewed and approved by human
resources prior to the discharge.
All
employees are eligible to take advantage of the EAP services
for up to 90 days after separation. Discharged employees are
encouraged to use EAP services.
Suspension
Subject to Possible Corrective Action
Any
employee of Saint Louis University may be suspended, if their
conduct or performance warrants the action. A suspension may
be imposed on an interim basis, in response to a serious offense,
where it is deemed inappropriate for the employee to remain
at work during the investigation of potential misconduct. A
suspension subject to possible corrective action should be resolved
as promptly as possible.
In
those instances where the action leading to suspension is found
not to have been caused by, or the fault of the employee, the
employee shall be reinstated without loss of pay or benefits,
and no record of the suspension will appear in the employee's
personnel file. In situations where evidence of wrongdoing is
found, but a final warning is issued in lieu of separation,
the employee may not be eligible for pay. If the decision is
made to sustain the suspension and terminate, the original date
of the suspension becomes the discharge date.
Record
in the Employee's Personnel File
A
copy of all formal corrective counseling will be filed in the
employee's active personnel file and does remain as a permanent
part of the record. As stated above, should twelve consecutive
months pass without further corrective action, previous corrective
actions will normally not be considered when determining future
corrective action.
Coaching
and Improving Performance
Periodic
performance reviews, held with the expectation of providing
feedback to employees, regarding ongoing or continuing issues
of poor or substandard performance can be addressed through
the corrective counseling process. The receipt of a "Needs
Improvement" or "Unacceptable" rating on the
employee's annual performance appraisal will result in the employee
being placed on formal corrective counseling as indicated in
the levels or steps below. Under these circumstances departments
are advised to contact human resources/employee relations to
establish a performance improvement plan for the employee and
ongoing review of the employee's performance throughout the
year. If the performance of the employee does not improve, the
employee may advance through the steps of corrective counseling
up to and including termination prior to the issuance of the
next annual performance appraisal. In addition to performance
issues, corrective counseling can also be used for problematic
behaviors. As a general rule the policy divides problematic
behavior into three (3) major categories while providing for
progressive counseling. (See full text of policy on the Web
site.) Obviously, no policy can list every possible problem
area. The University reserves the right to initiate corrective
counseling, including dismissal, depending on the circumstances
in any particular case.
Please
refer to the staff corrective counseling policy on the Web site
at www.slu.edu/services/HR/policies_correct.html
or contact a human resources employee relations representative
(977-2360) for further information regarding this policy.
Dress
Code and Personal Appearance
Discretion
in style of dress and behavior is essential to the image and
the safe and efficient operation of the University. Staff members
are expected to dress in a manner appropriate to their working
environment and to the type of work performed.
It
is important that all Saint Louis University employees project
a professional image to the people with whom they interact internally
and externally. Employees, in conjunction with their managers,
may use their judgment regarding the days that they wear "business
casual" dress. Your schedule of activities should determine
work attire.
The
following guidelines apply to "business casual" attire:
Employees
failing to adhere to the University's standards with respect
to appearance and demeanor are subject to corrective counseling.
Employees
who are required to wear uniforms are expected to wear them
in their entirety. Staff members must abide by the safety policies
and procedures of their departments and wear required protective
clothing and safety equipment. Some departments may have their
own policies or dress codes appropriate to the nature of the
work done within those departments. Employees should consult
their supervisor regarding any dress code requirement specific
to their department.
Drug
and Alcohol Abuse Prevention Policy
In
accordance with the Drug-Free Workplace Act and Drug-Free Schools
and Communities Act, Saint Louis University prohibits the unlawful
manufacture, distribution, dispensation, possession, sale or
use of illicit drugs or alcohol in the workplace, on University
premises, or as part of any University activities. In addition,
the University maintains a policy for substance abuse testing
that prohibits applicants or employees from testing positive
for the presence of illicit drugs or alcohol in their system
at specified levels. All employees are expected to abide by
these standards of conduct as a condition of employment. For
purposes of this policy, unlawful conduct involving illicit
drugs or alcohol is governed by the laws in effect where the
employee is working.
Saint
Louis University maintains programs and operations in Missouri,
Illinois and Spain. The legal drinking age in Missouri and Illinois
is 21. Knowingly furnishing alcohol to a person under the age
of 21 is prohibited by state law. The legal drinking age in
Madrid, Spain is 18. Employees who are of legal drinking age
are expected to consume alcohol in a mature and responsible
manner while on University premises or attending University
activities. The University prohibits the consumption of alcohol
by any person when the consumption adversely affects job performance
and/or endangers the physical well-being of any person.
Employees
violating the standards of conduct in this policy will be disciplined
up to and including discharge in a manner that is consistent
with the procedures governing discipline and discharge of employees
and with any applicable local, state, or federal law. Employees
may be referred to the employee assistance program or other
suitable counseling/treatment resources for evaluation and treatment
in these instances. When warranted, disciplinary sanctions may
include requiring an employee to successfully complete a rehabilitation
program. While undergoing counseling and treatment for drug
or alcohol abuse, employees must continue to meet all standards
of conduct and job performance. Persons who violate this policy
may be referred to law enforcement authorities for arrest and
prosecution.
In
order to comply with the Drug-Free Workplace Act, Saint Louis
University requires all employees to notify the University of
any criminal drug statute conviction involving a violation occurring
in the workplace no later than 5 days after such a conviction.
The University will notify the appropriate federal contracting
agency within 10 days after receiving notice of a conviction
of any employee working under a federal contract or grant.
Grievance
Procedure
Staff
members are provided with an avenue for resolution of disagreements
with their supervisors or other members of the University community
through a formal grievance procedure. No staff member will be
retaliated against as a result of filing a grievance. A staff
member may grieve formal corrective counseling or an action
thought by the employee to be unjust and/or adverse. Neither
policies nor decisions relating to pay may be grieved. Application
of policy may be grieved if the staff member feels that he/she
has been adversely affected. Directors and other senior-level
administrators are not subject to this policy by virtue of their
level and position in the organization; higher expectations
than those defined by this policy apply to those positions.
Human
resources will assist staff members in determining whether an
issue qualifies for the grievance procedure. Contact human resources/employee
relations immediately regarding the grievance procedure. Grievances
should be filed within five working days after the incident.
The director of diversity and affirmative action will assist
staff members in determining whether the grieved action involves
behaviors prohibited under the University's non-discrimination
and sexual harassment policies. If not, the director of diversity
and affirmative action may direct a staff member to use all
or a portion of the staff grievance procedure. For more information,
contact the office of diversity and affirmative action.
Safety
Saint
Louis University strives to make its work environment as safe
as possible by eliminating or reducing conditions that may result
in personal injury and property loss to staff, students, visitors
and patients. Staff members must abide by the safety policies,
warning signs and procedures of their departments and carry
out their job functions in a safe productive manner. It is,
therefore, the duty of all staff members to remove hazards which
are within their capabilities and to report those which are
not.
It
is each staff member's responsibility to perform his/her work
in a manner that is safe for himself/herself and others. To
achieve this, certain items or articles that could impede safe
performance are prohibited while on the job. Any item or article
of dress that could interfere with the senses of sight and sound
or restrict movement is prohibited. This includes but is not
limited to: shaded glasses
meant for outdoors and personal audio equipment with headsets
or earplugs.
Staff
members failing to adhere to these standards with respect to
safety are subject to corrective counseling.
Sexual
Harassment Policy
Sexual
harassment is prohibited by the Civil Rights Act of 1964, Title
VII, Section 703, and the Education Amendments of 1972, Title
IX.
The
University does not tolerate sexual harassment in any form,
and such conduct may result in disciplinary action up to and
including dismissal.
Specifically,
no member of management may threaten or insinuate, either explicitly
or implicitly, that an employee's refusal to submit to sexual
advances will adversely affect his/her employment, evaluations,
wages, advancement, assigned duties, working hours or any other
condition of employment or career development.
Whether
committed by supervisors or non-supervisory staff members, sexual
harassment in the workplace is prohibited. This includes but
is not limited to unwelcome sexual flirtations, advances, touching,
propositions, continual verbal commentaries about an individual's
body, sexually degrading words used to describe an individual
and/or the display in the workplace of sexually suggestive objects
or pictures.
Filing
a complaint or reporting sexual harassment will not prejudice
an employee's position or status, nor will it affect future
employment, compensation, work assignment or status. Several
University officials are empowered to address the problem. The
director of diversity and affirmative action is the University
official to be contacted regarding questions or complaints pertaining
to this policy. Please refer to the University's formal policy
on sexual harassment, copies of which are available at the office
of diversity and affirmative action or at the human resources
office or on the web at http://www.slu.edu/services/daa/sexual_harrassment.html
Solicitation
and Distribution
Solicitation
of any type and for any purpose is not permitted during the
working time of the soliciting employee or the employee being
solicited. Working time does not include break periods, meal
times or other specified periods during the workday when staff
members are not engaged in performing their work tasks. Distribution
of circulars, handbills, or literature of any type during working
time is not permitted.
The
use of any University resource must be consistent with the University's
mission and any policy or procedure of the University. For use
of information technology resources, please refer to the information
technology resource appropriate use policy on the ITS Web site
at www.slu.edu/its. In addition to these policies, some departments
may have additional restrictions on the use of IT or other University
resources. Discuss with your supervisor any concerns or questions
you have regarding use of departmental resources. Violation
of this rule will subject an employee to discipline up to and
including discharge. Solicitation and distribution by any other
person is prohibited at all times on University premises.
The
no solicitation and no distribution policy extends further in
the SLUCare division. Staff members of the University may not
solicit at any time or for any purpose in immediate patient
care areas such as patients' rooms, operating rooms, or places
where patients receive treatment, such as X-ray and therapy
areas. Neither is solicitation and/or distribution permitted
in any other areas where it would cause disruption of health
care operations or disturbance of patients, such as corridors
in patient treatment areas and rooms used by patients for consultations
with physicians or meetings with families and friends.
Suspension
The
University reserves the right to suspend an employee without
previous notice if the circumstances are sufficiently grave
to warrant such a course of action. Such circumstances could
include but are not limited to:
-
the
illicit use or possession of intoxicating substances, non-prescribed
medication, or illegal drugs of any kind, including marijuana;
-
fighting,
patient endangerment, insubordination, theft or the misappropriation
of property, time clock violations and socially unacceptable
behavior; and
-
suspension
subject to possible corrective action and instances defined
in the staff corrective counseling policy. (See summary in
this section and complete policy on the Web site at www.slu.edu/services/HR/policies_correct.html)
Following
the suspension, the department head, the administrative-level
individual responsible for the employee's department and human
resources will investigate and evaluate the act of misconduct.
If the decision is made to reinstate the employee, he or she
will normally be paid for all lost income exclusive of overtime
and differentials anticipated during the suspension period.
If the decision is made to sustain the suspension, the original
date of the suspension becomes the dismissal date.
See
the corrective counseling policy at www.slu.edu/services/HR/policies_correct.html
for additional information.
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