| Banner Payroll Frequently
Asked Questions
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Accessing Web Time
Entry
Who uses Web Time Entry?
Where can I learn how to enter
my time?
How do I find the online timekeeping
system?
What information do I need
to enter my time via the Web?
What if I get and “Authorization
Failure-Invalid Username or PIN” message when I try to access Self Service Banner?
I’ve forgotten my pin number.
How can I find out what it is?
The system asks me for a security
question when I log in for the first time. Why?
Can I change my Banner pin
to something I’ll remember better?
I forgot my Banner PIN. What
should I do?
On the Main Menu page, I
see links to Employee Information and Personal Information. What are these?
What if I log into the Self
Service System but I am not able to bring up a time sheet?
Entering Time
When
do I enter my time into Banner Web Timekeeping?
What do biweekly paid
employees enter on their time sheets?
What do monthly paid
employees record on their time sheets?
What happens if I am required
to work a holiday?
Do I still need to get approval
from my supervisor to work overtime if I am paid biweekly?
As a biweekly employee, I
sometimes work a shift that crosses over midnight. How should I enter those hours?
I only see one week of time
on my timesheet. How do I get to another week to enter time?
What does the “Copy” button
do?
What is the “Comments” button
for?
After I enter my hours, what
should I do?
What if I enter the wrong
information on the time sheet?
What if I am sick or on vacation
and can’t access the Web time entry system?
When and how do I submit
my time to my supervisor?
What if I forget to submit
my timesheet?
Approval
One
of my employees accidentally submitted their time before the end of the pay
period. How can I unlock their timesheet to they can make corrections and continue
entering time for the period?
How do I know if my biweekly
employees are entering their time daily?
What if I have more questions
or need clarification on something?
How do I make changes to our Department's Approval Queues?
1)
Who Uses Web time entry?
Saint Louis University
biweekly and monthly staff members and student employees enter their time via
the Web, with the exception of full-time and part-time faculty, graduate assistants,
housestaff and employees who use time clocks.
Employees who use
time clocks will continue to use the time clock system. Time clock data is transferred
electronically to Banner for payroll processing. Full- and part-time faculty
and graduate assistants continue to report their exception time (sick, unpaid
leave, etc.) to a departmental timekeeper for entry in the Banner system.
2)
Where can I learn how to enter my time?
There are three
options available for employees to learn how to enter time online:
- Training
sessions are being offered. To find out more or to schedule time entry or
approver training, e-mail payroll@slu.edu
or call 977-2385
- A
self-study training guide is available on the human resources Web site under
the Banner link (http://www.slu.edu/services/HR/).
- Time
approvers in many departments have received training and are available to
assist employees.
3)
How do I find the online timekeeping system?
Timekeeping is
done through the SLU Banner Self-Service system. You may go directly to the
site at fsselfserv.slu.edu/; find
it on the Home tab of the Gateway Portal at gateway.slu.edu/;
or, click the WebPRO/Banner link on the left side of the Newslink Web site at
www.slu.edu/newspage.html.
4)
What information do I need to enter my time via the Web?
You need to know
your Banner identification number and your pin number. The initial pin number
is defaulted to your birth date. Your Banner identification number is printed
on the left side of all new Saint Louis University ID cards, available from
parking and card services (DuBourg Hall, 977-2957 or Salus Center, 977-8656).
New employees will need to present their temporary identification card to obtain
a SLU Identification card. Temporary identification cards may be obtained in
the Human Resources office in Salus Center, on the first floor.
5)
What if I get an “Authorization Failure-Invalid Username or PIN” message when
I try to access Self Service Banner?
Contact the ITS
Help Desk at 977-4000 to have them reset you PIN.
6)
I’ve forgotten my pin number. How can I find out what it is?
Contact the ITS
Help Desk at 977-4000 to have them reset you PIN.
7)
The system asks me for a security question when I log in for the first time.
Why?
The system will
ask you this question if you ever forget your BANNER pin. Make the question
something only you would know, such as “What is my mother’s maiden name?” Provide
the answer. If you ever forget your pin, you can reset it by correctly answering
the security question.
8)
Can I change my Banner pin to something I’ll remember better?
Yes, once you’ve
logged into the system, click on the Personal Information link and then click
on Change Your PIN.
9)
I forgot my Banner PIN. What should I do?
On the Banner Self-Service
login page, enter your Banner ID number and then click the “Forgot PIN” button.
If you correctly answer your security question, you can create or reset your
PIN. You MUST enter your Banner ID number before clicking the “forgot PIN” button.
10)
On the Main Menu page, I see links to Employee Information and Personal Information.
What are these?
The Employee Information
section contains your timesheet, benefit and payroll deduction information,
earnings history since January 2005, leave balances, job summary since January
2005, 2005 tax form information and your listing in the campus directory. The
Personal Information section contains your personal and SLU addresses and phone
numbers, SLU email address, campus directory profile, emergency contacts, marital
status name change information, Banner PIN change information and Banner security
question information.
11)
What if I log into the Self Service system but I am not able to bring up a time
sheet?
Check with your
approver, who may need to contact the payroll office for additional assistance.
If you are unsure who you approver is, contact Payroll Services at 977-2385.
12)
When do I enter my time into Banner Web timekeeping?
Biweekly paid
employees must enter their time on a daily basis and submit their timesheet
no later than the ‘submit by date’ and time in order to be paid. Biweekly employees’
that do not submit their timesheets by the deadline will not be paid and will
not receive payment on those hours until the next pay period.
Monthly employees’
who are required to submit exception time via the self service Banner product
must enter exception time on a daily basis as necessary. The timesheet must
be submitted no later than the ‘submit by date’ and time indicated on the timesheet,
even if the employee has no exception time to report for the period.
For more information
about timekeeping and paydays, review the payroll schedule at www.slu.edu/services/HR/hris_payroll.html.
13)
What do biweekly paid employees enter on their time sheets?
Biweekly employees
must enter their times in and times out on a daily basis for regular paid time.
For example, an hourly employee who arrives at 8 a.m. and goes to lunch at 11:30
a.m. must enter the Web system before they leave for lunch and put the time
in (8 a.m.) and time out (11:30 a.m.). After entering time, that employee may
click on the “save” button.
Alternatively,
an employee may document time in and out throughout the day on a piece of paper
or in their calendar and then enter all of the information into the Web time
sheet at the end of the day.
In addition to
regular work time, all paid leave time (such as vacation, sick, holiday, caregiver,
jury duty, etc.) must be entered into the proper categories as the leave is
used. Shift differential hours, if applicable, also should be entered. If you
work on a holiday when you are not regularly scheduled to do so, enter those
hours in holiday bank accr-biweekly.
Please refer to
the Employee Web Time Entry guide (available on the web at http://www.slu.edu/services/HR/banner.html)or
contact payroll at payroll@slu.edu for
specific information about holiday banking.
14)
What do monthly paid employees record on their time sheets?
Monthly paid employees
enter exception time only, such as vacation, sick, caregiver leave, jury duty,
etc. Holiday time automatically is calculated by the Banner system and should
not be entered by monthly paid employees.
Holiday banked
time (hours worked on a University holiday) and holiday-banked time used must
be recorded on the time sheet under holiday bank accr-MO.
Please refer to
the Employee Web Time Entry guide (available on the web at http://www.slu.edu/services/HR/banner.html)
or contact payroll at payroll@slu.edu for
specific information about holiday banking.
15)
What happens if I am required to work a holiday?
Employees who work
on a University holiday will be able to bank the hours worked for that day.
The time sheet includes a place to record holiday banked hours (hours worked
on the holiday) for a specific day. There also is a place to record holiday
banked hours used. Please refer to the Employee Web Time Entry guide (available
on the web at http://www.slu.edu/services/HR/banner.html)
or contact payroll at payroll@slu.edu for
specific information about holiday banking.
16)
Do I still need to get approval from my supervisor to work overtime if I am
paid bi-weekly?
Yes, you need to
review with your supervisor and receive approval if overtime work is required
in your department. In accordance with wage and hour laws, Saint Louis University
always pays overtime to a non-exempt employee who is required to work overtime,
or whose supervisor is aware of the overtime. However, if you are planning to
work overtime, or want to work overtime and your supervisor does not approve
it, you should not work additional hours.
If you like to
come to your desk half an hour before your official starting time, you should
not be working during that time without the permission of your supervisor. If
being at your desk early means that you cannot help working (the phone is ringing,
visitors coming in, etc.) then you should not be sitting at your desk during
non-working hours. Most departments do not have the budget to pay substantial
overtime, so you should not be working overtime without the specific approval
of your department.
If you are non-exempt,
you are not allowed to “volunteer” your time.
17)
As a biweekly employee, I sometimes work a shift that crosses over midnight.
How should I enter those hours?
You must enter
your pre-midnight hours on one day and your after-midnight hours on he next
day. Save as you enter your hours.
18)
I only see one week of time on my timesheet. How do I get to another week to
enter time?
Click the “Next”
button at the bottom of the page.
19)
What does the “Copy” button do?
The “Copy” button
should not be used in reference to reporting regular paid hours. It can be used
for reporting several days of sick or vacation time. If you have the same amount
of hours each day and need to enter it several times, you can copy your most
recent entry into other days. When done selecting the days, click “Copy” at
the bottom of the calendar.
20)
What is the “Comments” button for?
Use this area to
leave a note about your hours for your time approver, if necessary.
21)
After I enter my hours, what should I do?
Click the “Save”
button near the middle of the page.
22)
What if I enter the wrong information on the time sheet?
If the time sheet
has not been submitted, click on the incorrect hours within the calendar. In
the hours entry box, delete the old hours and enter the correct ones. Click
the “Save” button.
If the time sheet
has been submitted for approval, contact the department time approver who can
make changes and add comments to the time sheet prior to submission to payroll.
The approver also will be able to submit corrections for a prior pay period.
23)
What if I am sick or on vacation and can’t access the Web time entry system?
You will be able
to enter time in the Web time sheet after you return to work, provided the time
sheet “submit by” time has not passed. If your time sheet already has been submitted
for approval, contact your approver who can arrange to have the time entered
for you.
24)
When and how do I submit my time to my supervisor?
You should submit
time at the end of the pay period. After logging into your timesheet, simply
click the “Submit for Approval” button at the bottom of the page. Once you submit,
your timesheet is locked and you cannot make further changes.
25)
What if I forget to submit my time sheet?
The system will
not produce a paycheck for biweekly employees if your Web time sheet is not
submitted or approved before the system deadline, and you will not be paid those
hours until the next pay check and only if your department provides required
backup for that time sheet. If you forget to submit your time sheet while
you are out of the office, you should access the time sheet from a computer
with Web access or contact your departmental approver who will coordinate with
payroll to have your time entered and submitted.
Monthly paid employees
receive paychecks regardless. However, if exception time was not recorded, employees
should contact the payroll department to discuss changing the information.
One of my employees
accidentally submitted their time before the end of the pay period. How can
I unlock their timesheet so they can make corrections and continue entering
time for the period?
Select the employee
from your list of employees. Click “Return for Correction.” That same approver
must then “Restart” the time sheet, which will erase all entries made by the
employee. Be sure your employee knows you’ve unlocked their timecard and that
they must again enter their time for the entire pay period and click “Submit
for Approval” once they’ve reached the end of the pay period.
26)
How do I know if my biweekly employees are entering their time daily?
On your “Department
Summary” screen, you will see “Not Started” if an employee has not opened their
timesheet in the current pay period. Check this regularly and require biweekly
employees to enter time daily.
27)
What if I have more questions or need clarification on something?
If you have difficulty
entering or approving time, contact the ITS Customer Service Center at 977-4000
or helpdesk@slu.edu. If your question
is not time-sensitive, e-mail payroll@slu.edu.
Please include a phone number where you can be reached.
28) How do I make changes to our Department's Approval Queues?
1. If the person
you will be adding as an approver does not have HR Banner or INB (Internet Native
Banner) access then you must complete the form at http://www.slu.edu/services/HR/hris_access.html,
and forward it to Nick Hebel (977-2336 or hebel@slu.edu).
The field that indicates which departments the approver will need access to
should be completed using the Banner Timesheet Orgn. #, list each one separately
to avoid confusion.
2. Once the new
approver's security access has been setup, Nick Hebel will email the username
and password to the new approver and notify payroll via timeq@slu.edu
so that the Time Approval Queues can be changed. Approval Queue changes cannot
be made until the Banner access has been setup. Changes to Approval Queues before
the Banner access is granted will result in errors on the timesheet, and denial
of access to the timesheet for the employee.
3. The Department
Head or Business Manager should contact payroll at timeq@slu.edu
to request a current listing of their Approval Queue setup. The subject line
of the email to timeq@slu.edu should contain
the Banner Orgn. that is being requested i.e.: D010, Z602, T703. Please note
that a separate email should be sent for each Orgn. for which the approval queue
needs to be changed.
4. Someone from
Payroll Services will email the Department Head or Business Manager a Time Approver
by Individual by ORGN Report in excel format. The Department Head or Business
Manager will review and insert changes into the spreadsheet. To improve efficiency,
and better serve you, we ask that the changes be made by changing your font
color in those cells to red. The changes must include the new Approvers position
number, Banner ID, and name (as it appears in Banner).
5. The Department
Head or Business Manager should then email the excel file back to Payroll using
timeq@slu.edu and a representative from Payroll
Services will email the Department Head or Business Manager once all the changes
have been made. At that time you can also request a new copy of the Time Approver
by Individual by ORGN Report for your records also. |