For medical services:
Our billing staff will submit your claim to your insurance company from information on your insurance card. All charges and fees for office visits must be paid by your insurance company or by you within 90 days of your treatment date. If payment is not received within that time, a financial "hold" will be placed on your registration and you will not be able to register for classes until arrangements for payment have been made. If your insurance company does not consider the Student Health & Counseling Services as a provider or if you have no insurance, then you will be billed on a fee-for-service basis and must pay for your visit within 90 days of treatment. If payment for your treatment has not been received within that time, a financial hold will be placed on your registration until payment arrangements have been made. We will refer you to the Saint Louis University Health Sciences Center if you need a special procedure that we do not perform at our facility. You must make arrangements with the Health Sciences Center office staff for payment for your treatment there.

For counseling services:
We will bill your insurance company for counseling services and will take what insurance pays as payment in full for these services. You will be receiving three statements for services and then your account is considered paid. If you do not want your insurance to be billed we will negotiate an out of pocket fee for counseling services.