Saint Louis University

University Health Plan and Billing Procedures

University Health Plan (UHP)

Saint Louis University requires all full-time undergraduate and graduate/professional students to have basic health insurance.  Please see instructions to waive or enroll through Aetna online for assistance with the new process.      

  • If a student already has other (non-University Health Plan) health insurance coverage in effect, then coverage under the (UHP) may be waived by submitting a waiver request online through Aetna Student Health. Students should have their insurance information available when they submit requests as they will be asked detailed information about their coverage.  

  • Full-time undergraduate and graduate/professional students that do not waive UHP coverage will be automatically charged for UHP covering all semesters and/or terms in which they are registered and must enroll in the UHP online at Aetna Student Health. Full time students can remain on the plan through the summer if they are full time in the spring and will be again in the fall, though it is not required by the university at this time.
  • Part-time undergraduate and graduate/professional students are strongly encouraged to have health insurance coverage, but it is not a requirement of the university.  Visit Aetna Student Health for a list of eligible groups or call 314-977-7168 to find out if you may be eligible to voluntarily enroll in the University Health Plan. 
  • Starting in the 2015 - 2016 academic year, students who have been awarded graduate assistantships including support for UHP enrollment will also enroll online through Aetna Student Health.  See Frequently Asked Questions relating to the enrollment or waiver process for graduate assistants.
  • If you have missed the deadline to waive the University Health Plan (9/30/2015), you can still waive by submitting a late waiver form with a copy front and back of your insurance card.  Full refunds are not given after the auto-enrollment, though your charge for UHP will change from $954 to $212.  You may fax forms to 314-977-7165, email to or drop by Student Health Monday through Friday fro 8am to 5pm.
  • INTERNATIONAL STUDENTS: please reference this short presentation that includes instructions and screenshots of Aetna's site with additional information you may find helpful.  

Need more information?  Detailed information about the University Health Plan, policy information, medical and prescription drug benefit summaries, provider directories, and policies can be found at the University Health Plan website or at Aetna Student Health.  

Student Health Center Insurance Billing Procedures

  • You do not need to have the University Health Plan to be seen at Student Health.  You should take steps to ensure your plan will cover you while you are here.  The SLUCare website has a list of all plans they have a contract with.  All of our physicians are in the SLUCare network.
  • You are responsible for paying any co-payments, co-insurance or deductibles outlined by your insurance policy. 

  • Co-payments and payment for medication received at Student Health Center are required to be paid at the time of service. All other amounts owed will be billed to the student after the insurance is billed. The student can determine the best billing address at the time of service for us to keep in our billing system. Our billing system is not interfaced with banner, so the address you have with the university for your student account can be different than the address you give us for medical bills.  We do not bill for any of our services through Student Financial Services.  

  • Students should always bring their insurance card to appointments at the Student Health Center, even if they have the University Health Plan. This will insure proper and timely billing for received services.  It is important to always keep your insurance card with you at all times.  

Questions? Contact the Student Health Center (314-977-2323) or email

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