Grievances and Complaints
Enduring Material August 2012-2015
This enduring material activity will take approximately 60 minutes to complete.
The monitoring and assessment of compliance with these standards and the SLU CME Program Mission is the responsibility of the CME Program Director in consultation with the CME Program Accrediting Director & CME Chairperson, and the Continuing Education Committee.
While Saint Louis University CME Program attempts to anticipate issues and assure fair treatment for all participants to conduct and experience valid and successful CME activities, there may be occasional issues which require intervention and/or action on the part of the CME Program.
To register a complaint or grievance with the Saint Louis University CME Program:
- Submit a written, detailed complaint or grievance to firstname.lastname@example.org
- Complaints will be reviewed by the Program Director and addressed or transferred to the appropriate level for review: • Answers and/or actions taken to rectify complaints will be documented and sent to those that provide contact information.
• If appropriate, complaints will be reviewed at the CME Committee Meeting for members to discuss and find solutions to the area of complaint.
- Compliance issues will automatically be moved up to the Accrediting Director for immediate review.
To submit concerns regarding compliance with accreditation requirements, a direct portal to the ACCME Complaint Form can be found by following this link, http://www.accme.org/accme-complaint-form