Mission Statement and Objectives:To deliver high quality clinical and mental health services for uninsured and underinsured patients, focusing on new immigrants and refugees who encounter barriers to accessing other sources of care.
Service Opportunities:- Patient Interpreter: Perform on-site and over-the-phone interpretation for patients, families, and health care providers who prefer to speak in their primary language, other than English. A volunteer interpreter renders all messages accurately and completely, without adding, omitting, or substituting, to enable other parties to know precisely what each speaker has said. Provide simple translation and complete interpretation work requests as per protocol. Participates as a member of the health care delivery team, exercising sensitivity and maintaining confidentiality of employee and patient information at all times.
- Patient Navigator: (Bilingual proficiency required) Accompany and support patients/clients as they access the primary care and specialist providers within Casa de Salud’s referral network. Work to ensure health literacy and continuity of care for patients. Assist patients/clients with the completion of any required medical forms during appointments. Promptly upload navigator report after appointment to inform case manager of details about appointment.
- Mental Health Intake Specialist: (Bilingual Proficiency Required) Assist with over-the-phone Mental Health Intake Screenings in the newly opened Mental Health Collaborative. Record client contact attempts and completed screenings in electronic medical record. Participate as a member of the health care delivery team, exercising sensitivity and maintaining confidentiality of employee and patient information at all times. Experience/familiarity within behavioral health services/organizations preferred.
- Medical Scribe Internships: Work directly in office with physicians - 4 month minimum requirement.
Remote opportunities include assistance with health data analytics, volunteer coordination, and case management administrative support.
Days/Times:Mondays-Fridays, anytime 9 a.m.-5 p.m. with some evenings available; Saturdays 9 a.m.-2 p.m.; Sundays 1-5 p.m.