Skip to main content

Saint Louis University Header Logo Center

Menu Search

Saint Louis University Employee Assistance Program

Saint Louis University's Employee Assistance Program provides employees and their families' access to professional licensed counselors on a confidential and cost-free basis for employees experiencing personal problems.

Saint Louis University is concerned with the well-being of its staff members and their families and is aware that personal problems can influence job performance. Staff members, their family members, or any member of the staff member's household are encouraged to contact the Employee Assistance Program.

The Saint Louis University Employee Assistance Program (EAP) is a feature of the employee health package that provides access to professional counseling on a confidential basis. In addition, EAP services include training for supervisors on how to refer employees, if the need should arise.

Confidential professional counseling is provided through ComPsych at no personal cost for staff and their families who are coping with a personal or family crisis.

Call (800) 859-9319 to make an appointment or visit www.guidanceresources.com for more information. To register online, please use the Company ID slueap and create your own user name and password.

Childcare Resources

Childcare and/or eldercare services are available through our employee assistance program, ComPSYCH. The FamilySource® program assists employees in finding appropriate child/elder care services. You provide your search parameters and they will generate a list of facilities based on your criteria such as infant care, close to home, work, etc.

The following child care resources offer discounts to Saint Louis University employees.  Contact them directly for rates and availability of a spot for your child.

FAQs

What types of problems can the EAP address?

The EAP services can be helpful for many types of personal and interpersonal problems such as: marital/family conflicts, emotional concerns, alcoholism/drug dependency, post-traumatic stress, eldercare issues, financial difficulties, and legal dilemmas.

How does the EAP work?

Employees can take advantage of the EAP from either self referrals or supervisory referrals. Self referrals are when an employee or household member contacts the EAP directly. Supervisory referrals are when a supervisor trained by the EAP suggests an employee seek counseling. In this type of referral, supervisors are told whether or not the EAP appointment is kept and may be advised about how to best work with the employee being counseled.

Is the EAP confidential?

The EAP adheres to the highest standards regarding confidentiality. No details concerning participation in the program can be discussed without your consent.

How long are sessions and how many will there be?

Sessions usually last 45-50 minutes. The number of sessions depends upon the time needed to assess problems completely, address the problem and/or make an informed referral to an outside agency or professional, if needed. Sessions are available at varied times of the day, evening, and/or weekends. There are several office locations, convenient to work or home.

How much does counseling cost?

EAP assessment, referral and counseling services are provided at no cost to the employee. If you are referred to an outside agency or professional, you may be responsible for costs involved.

How can I make an appointment?

The EAP program will provide unlimited toll-free  access available 24 hours a day, seven days a week,  by calling 800-859-9319. The EAP toll-free line is answered by counseling professionals who can assist you with a personal dilemma and can guide you to in-person care with an expert in your area.