Saint Louis University

Password Help

Saint Louis University provides many online services for students, faculty and staff. To secure those services, passwords are required. Managing the passwords to all of these services is easier with an improved The new site now changes your Google Apps (e-mail, calendar, documents) password and SLU Net ID password at the same time. The new site also lists which applications' passwords will be impacted by changing your SLU Net ID. Take a look at the login page of the site:

new site

Visit this site to change your password or reset a forgotten password. While doing so, follow these simple password tips to help keep your computer and information safe:

  • Change your password frequently.
    • All SLU faculty, staff and students are required to change their SLU Net password at least every 180 days.  An e-mail will remind you to reset your password 21 days, 14 days, seven days and one day prior to your password's expiration.
    • In addition, faculty and staff on University-owned machines will see password reset notifications upon login 21 days, 14 days and 7 days prior to the password's expiration.  (Note: Macintosh, Linux and UNIX users will not receive the specific login notification.)
    • Faculty and staff: If you log in to your computer locally but access University data, you will be temporarily unable to retrieve folders or files until your SLU Net password has been changed.
  • Use passwords that cannot be easily guessed by others. 
  • Include both letters and numbers, and mix upper and lowercase letters. 
  • Do not use your SLU Net ID within your password.
  • Never share your passwords with anyone and never send your SLU Net ID and password to anyone in an e-mail.

**The IT Service Desks will NEVER contact you for your SLU Net password or any confidential information. The Service Desks will only ask you to verify this information if you contact the desk for assistance.

If you are asked to provide confidential information through your SLU e-mail account or by telephone, it is most likely SPAM or a Phishing scam and you should contact the IT Service Desk.**

Saint Louis University appreciates your assistance in helping us provide a stable and secure computing environment. By using Saint Louis University computing resources, you are bound by the University's Information Security policies.  If you have any questions, please contact the IT Service Desk at 314-977-4000 or