Fuze is a web-conferencing and real-time collaboration tool that can be accessed using the Fuze app for your computer, tablet, or smartphone. With Fuze a Host can create a virtual meeting space for others to collaborate with one another from anywhere in the world. Features like Content Sharing, Desktop/Screen Sharing, and HD Video, make Fuze meeting a great tool to use for classroom activity as well as administrative purposes.
Fuze provides powerful features to display and share the following with others:
See what SLU faculty, staff and students are saying about Fuze!
The Fuze applications for Windows and Mac computers now have a cleaner, more intuitive user interface available. The simplified look and more intuitive placement of meeting controls makes it easier to find important meeting controls like Share, Mute, Turn Off/On Video, Switch Audio, and Add Participants. The buttons for Meeting Notes and Chat are now easier to locate as well.
Fuze also introduced a More Menu to help consolidate in-meeting controls (ie. Mute All, Hide Participants, Record Meeting, etc.), making more room for video pods and shared content. Please click for an overview of the new Fuze in-meeting experience.
All SLU faculty, staff and students are able to create their own Fuze account in one of these two ways:
For your SLU-managed Windows PC:
For your personal computer, phone, or tablet:
Students receive a Pro account. Faculty and staff receive an Enterprise account. The table below lists the features available by account type. Not sure what type of Fuze account you have? Check the Fuze FAQs for info on how to check.
|Plan Features||Faculty and Staff Accounts
|HD Video Conference||12 Video Feeds||12 Video Feeds|
|Meeting Participants||100 Participants||25 Participants**|
|Open "Hostless" Meetings||Available||Not Available|
|Webinar Mode||100 Participants||25 Participants|
* Including Video Conference
|Host Delegate||Up to 2 other Fuze users can start and run the original Host’s meetings||Not Available|
|Fuze Cloud Storage||10 GB||1 GB|
|Internet Calling (VoIP)||Unlimited||Unlimited|
|FREE Toll-audio (US)||Unlimited FREE Toll-audio (US)||Unlimited FREE Toll-audio (US)|
|Toll-free and Call-Me Audio Minutes||500 minutes/month*||Not Available|
|International Audio Minutes||Applicable Rates||Not Available|
* Review the Possible Charges for Audio Connection options section of the Fuze Policies & Guidelines page for details on the potential costs.
** There are situations when a Student may need to host larger online collaboration sessions as part of his/her academic degree requirements, graduate assistant activities, etc. Faculty and Staff can Sponsor a Student and request an Enterprise Fuze account on the student's behalf. Review the Fuze Policies & Guidelines page for more information.
The best way to be successful when using Fuze is to do a little training, testing, and preparation. Fuze provides different types of training to meet different users' needs:
Any SLU user can contact Fuze's Support Team directly for assistance using any of the following methods:
International callers: +1-415-692-4800
|hours:||Fuze's Live Support is available 24 hours a day, Monday through Friday|
|web:||Submit and track your questions through Fuze's online ticketing system.
Click here to submit a ticket to Fuze's Support Team
Release History: https://support.fuze.com/hc/en-us/sections/200341327-Release-Notes
Report Technical Issues Directly to Fuze Support
If you are experiencing technical issues with Fuze, you can report the issue directly to Fuze Support. The best way to do this is to use the “Send Feedback” option in the Fuze client to send the logs on your device to Fuze Support.
To request SLU ITS support with Fuze
Learn More about Fuze:
Updated: 9/14/2015 MB