Operational Excellence Program Update

As we move into the design phase of the Magis Operational Excellence (MOE) program, we plan to offer updates to the SLU community via email.  We will do our best to keep these updates brief.  Efficiency is our goal, after all.

Thank You

Thank you to everyone who attended the eight community forums we hosted following the release of the diagnostic report on August 30.  A total of about 600 people attended.  We appreciated the thoughtful comments and questions about the data, as well as the process. 

A Fuze Community Forum Next Week

In response to a few requests, we are hosting another community forum via Fuze.com next week. It will begin at 11:30 a.m. Wednesday, October 12.  The link is http://fuze.me/33629114 and the Meeting ID is: 33629114.   An phone dial-in option is available at (201) 479-4595.  Fuze meetings are limited to 200 participants, so participation will be first come, first serve.

Diagnostic Report Is Available

As a reminder, the diagnostic report that was released publicly is available to download from the Magis Operational Excellence website.   Skip to page 27 for an overview of the focus areas that MOE will address over time. 

What Is Underway

The design phase is just beginning.  As the diagnostic report described, six administrative initiatives will begin this fall: travel process, budget model (phase 1), undergraduate enrollment, sponsored research, alumni giving, and organization design.  The travel process is fully launched.  Information about opportunities to inform and engage in the organization design work will be coming in a few days. The Provost is just starting to connect with deans on process and scope of work related to academic matters.

What Is Coming Up

MOE has not yet started work on budget model (phase 1), undergrad enrollment, sponsored research or alumni giving.  Per our workplan, this work will commence by early November.  We will be reaching out to the SLU community on ways to get engaged with improving operations in these areas.  As described in the diagnostic report (pages 37-38), the initiative teams will be sponsored by leaders from both administrative and academic units; faculty and staff will be included as members.  The teams will seek input from many stakeholders through surveys and/or focus groups.  If you want to participate in an initiative team’s work or have ideas to share, please contact us. 

Do You Have a Question?

Do you have a question about the Magis Operational Excellence program? Check out the online FAQs. Send us an email at magisoperationalexcellence@slu.edu or fill out the feedback form on the program website.

How Best To Communicate?

We welcome your suggestions about how to best communicate updates and progress with you.  Please send your ideas to magisoperationalexcellence@slu.edu or use the feedback form on the program website.  The MOE Steering Committee raised communications as an ongoing priority at its meeting last week.

Thank you for taking the time to read this far in the message.  We are grateful for all of the feedback we have received since MOE began in February.  It has been instrumental in guiding the diagnostic phase (and report).  Keep it coming, please.

Your program coordinators,

Eric Armbrecht, PhD, MS
Associate Professor

Mickey Luna, JD
Vice President, Human Resources


Launched in February 2016, Magis Operational Excellence is an institution-wide initiative designed to make SLU more efficient and effective, and identify opportunities for increased revenue and growth — all to enable the priorities identified in the University's strategic plan.  The program stems from Initiative Five of the strategic plan that calls for us foster a culture of excellence, effectiveness and efficiency deeply rooted in our institutional mission and Catholic, Jesuit values.