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Student Support Services

TRIO-Student Support Services (SSS) is a grant program funded through the Department of Education. SSS has been part of the Saint Louis University community since 1984, serving students and helping them each to become better men and women for others.

SSS works with students throughout their time at SLU, from assisting with their transition to college to planning for what comes after their bachelor's degree is in hand. We do this in a variety of ways and strive to provide the students with quality programming and support during their journey.

Some of our goals for our students include:

  • Successful transition to Saint Louis University
  • Academic success
  • Developing a sense of self
  • Making meaningful connections
  • Thinking about what comes after college
  • Graduation

Mission Statement

TRIO-Student Support Services  works with first-generation college students, those who come from a modest-income household, or students who have some disability throughout their time at Saint Louis University.

Student Support Services provides resources and services these students need on their path to college graduation and whatever lies beyond. We achieve this by taking a holistic approach, meeting the student at their level of need, providing intensive academic advising, advocating for and with them, developing a sense of educational responsibility within each student, and celebrating the milestones along the way.

Students are provided opportunities for cultural exploration, developing and furthering knowledge, forming relationships, and personal growth.

We are a like-minded community of educators and learners working together towards the goal of college graduation for everyone in line with the mission of Student Educational Services, the Division of Enrollment and Retention Management and Saint Louis University.


We hope to answer some of the frequently asked questions about SLU Student Support Services. For more information, please feel free to contact us at 

What resources are available through SSS?
We have a number of resources and services available to SSS participants. To find out more about each, visit the services section of our website.
Is there an application deadline?

No, we have a rolling deadline for applications. We are funded to serve 175 students each year, so we will accept applications until we have filled our 175 spots. Once we are at capacity, we will still accept applications for a wait list. If a student leaves SLU or chooses to leave the program we can then accept students from the waitlist.

Do I need to re-apply to the program every year?

No. Once you've applied to SSS and been accepted, you can remain in the program until you graduate. However, if you leave SLU, become inactive or don't take advantage of the resources we make available, you might be removed from the program.

Why do you need my financial information?

TRIO-Student Support Services is a federally funded program, governed by the U.S. Department of Education and their rules and regulations. Federal regulations state that we must be able to verify that eligibility of each of the students we serve.

In order to verify a student's income status we require each student complete a form confirming their family’s taxable income and family size for the previous year. A copy of the previous year’s tax return is also acceptable.

For independent students, we only require your taxable income and family size, not your parents. We only need this information one time when a student enters the program. The papers are kept in the students file, which is kept in a secure location.

How do I make an appointment with an adviser?

 The best way to schedule an appointment is through SLU Appointments, but you can also schedule an appointment by emailing your SSS advisor, by calling our front desk at 314-977-2930, or by stopping in and making one in person.

To make an appointment through SLU Appointments follow these steps:

  1. Log onto your mySLU account
  2. Open the Tools tab
  3. Click the SLU Appointments icon
  4. Select either Academic Advising*
  5. Follow the screens to select your appointment time
*If SSS is your secondary advising office, we will be under something called "specialty advising"
Where do I get my registration PIN?
Your early registration PIN will be emailed to you by the registrar’s office. If you have not received an email with your early registration PIN please let your SSS advisor know and they will check for you.
I have a hold on my account that won't let me register, what do I do?
You will need to resolve whatever issue generated the hold. If it's from Student Health, you will need to contact them to get the hold lifted. If it's because of an unpaid balance, you'll need to work with Student Financial Services and the Cashier's Office to get the hold resolved. Unsure what type of hold you have exactly? Visit the Registrar's website for more information on each type of hold and how to resolve it.
I'm a parent or family member. Can you tell me about my student's grades and courses?
The answer to this will depend on what type of FERPA access your student has granted you (FERPA stands for the Federal Education Rights Protection Act). If your student has not granted you any FERPA access, then we cannot discuss your student's academic record with you. Ultimately, we strongly urge you to have these discussions with your student before having them with us. We are happy to help as much as possible, but we must comply with the law.

Additional Information About FERPA and SLU