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Student Services and Resources

Students enrolled in SLU Distance Education courses have access to a variety of support resources and services. 

Center for Accessibility and Disability Resources

Saint Louis University’s Center for Accessibility and Disability Resources supports your educational experience by helping you access academic accommodations and services. Students that have been diagnosed with a disability including, but not limited to, a physical, mental health, neurodevelopmental, learning, or medical disability are eligible for academic accommodations and services.

Students with a documented disability who wish to request academic accommodations must formally register their disability with the University. Once successfully registered, students also must notify their course instructor that they wish to use their approved accommodations in the course.

Visit the Center for Accessibility and Disability Resources for further information.

Technology Support

For University-supported technologies (such as Canvas, Panopto, Zoom, Microsoft Teams), ITS Service Desk support is available from 7am to 8pm, Monday to Friday. You may contact ITS Service Desk services in any of the following ways:

Phone: 1-314-977-4000 or toll free 1-314-977-4000
Email: ask@slu.edu
Self Service Portal: https://ask.slu.edu/

If your online course or program requires the use of technologies that are not supported by the University, you should be able to find information about how to access support for those tools in your syllabus and/or your course website in Canvas.

Academic Support

The Student Success Center can aid you in fulfilling your academic and career potential by providing intentional, developmentally-appropriate opportunities for self-reflection and discovery. If you find yourself confused by class material or intimidated by an assignment, the academic support offered through the Student Success Center can help. Services available include:

Tutoring

University Writing Services

Student Success Coaching

Online Academic Support

Saint Louis University provides nearly 24/7 online tutoring in select subjects and writing support for distance education students through Smarthinking. You can access Smarthinking in your Canvas course website. To learn more, visit the Smarthinking information website.

University Libraries Information & Research Support


The University Libraries provide online access to hundreds of databases, tens of thousands of journals, and hundreds of thousands of ebooks, all available to you anywhere with an internet connection. Research Librarians also are available to help you find the resources you need. Here are some ways to get support from University Libraries:

24/5 Online Chat Service & General Contact Information: https://libanswers.slu.edu/
Main Libraries Home Page: https://www.slu.edu/library
Find Your Subject Librarian: https://www.slu.edu/library/contact/meet-your-librarian.php
Library FAQs:  https://libanswers.slu.edu/search/

Financial Aid

The value of a Saint Louis University education is measured not in the facts you will retain but in the person you will become. The Office of Financial Aid’s goal is to remove financial barriers that may stand in the way. To learn more about financial aid and other funding opportunities visit the Financial Aid website.

Career Services

Saint Louis University offers career counseling, job search assistance, internship search assistance, and other related supports in Career Services. For more information and to schedule an appointment, visit the Career Services website.

Title IX

Saint Louis University and its faculty are committed to supporting our students and seeking an environment that is free of bias, discrimination, and harassment.  Please visit the following web addresses for additional information: https://www.slu.edu/about/safety/sexual-assault-resources/index.php and https://www.slu.edu/general-counsel.

If you speak with a faculty member about an incident that involves a Title IX matter, that faculty member must notify SLU's Title IX coordinator (or that person's equivalent on your campus) and share the basic facts of your experience. This is true even if you ask the faculty member not to disclose the incident.

Student Complaints

Students who have grievances with actions, decisions and/or processes at Saint Louis University are afforded formal means for registering those complaints and for their complaints to be deliberated and acted upon by governing University officials. Visit the Student Complaints website for details on specific types of complaints and related complaint policies and procedures.

Further information about student support services is also located on the Dean of Students Office website.