Fuze Meeting Overview
News about Fuze Meeting at SLU (Updated 4/9/14)
How to Get Your Fuze Meeting Account
Fuze Meeting Account Features
Need Help? Fuze Meeting Support
Fuze Meeting provides powerful features to display and share the following with others:
Fuze, SLU's online meeting and video-conferencing tool, will receive new branding and a new and simplified user interface in June. Mac and iPad users will have early access to the New Fuze upgrade on Wednesday, April 2. This optional upgrade provides Mac and iPad users an advance debut of new features that will make it easier to join and manage their Fuze meetings. The upgrade will be available for PC, iPhone, and Android users in early June 2014.
Don't Panic! This is an Optional Upgrade
With the release of the New Fuze upgrade, it is NOT mandatory that users upgrade their existing Fuze client. Fuze will continue to support the current client/app versions throughout the summer and into the fall.
Check out the New Fuze User Interface
Wednesday, April 16th at Noon CDT or Thursday, April 24th at 1:00 p.m. CDT
"Connecting Confidently - The New Fuze"
This training is a public session that any SLU user is welcome to attend and will cover basic information about the New Fuze client. Topics will include the new features, User Interface changes, contacting Fuze Support, and online training resources.
The New Fuze's upgraded look & feel for Mac and iPad will include:
Look for more information on the upgrade features and training opportunities to be released throughout April and May, here at www.slu.edu/fuze.
No request to ITS is required! All SLU faculty, staff and students are able to create their own Fuze Meeting account in one of these three ways:
Students receive a Premium account. Faculty and staff receive an Enterprise account. The table below lists the features available for each account type.
|Plan Features||Faculty and Staff Accounts
|HD Video Conference||12 Video Feeds||5 Video Feeds|
|Meeting Participants||100 Participants||12 Participants|
|Open "Hostless" Meetings||Available||Available|
|Webinar Mode||125 Participants||Not Available|
* Including Video Conference
|Host Delegate||Up to 2 other Fuze users can start and run the original Host’s Meetings||Not Available|
|Fuze Cloud Storage||10 GB||1 GB|
|Internet Calling (VoIP)||Unlimited||Unlimited|
|FREE Toll-audio (US)||Unlimited FREE Toll-audio (US)||Unlimited FREE Toll-audio (US)|
|Toll-free and Call-Me Audio Minutes
||240 minutes/month *
|International Audio Minutes||Applicable Rates||Not Available|
* Review the Possible Charges for Audio Connection options section of the Fuze Meeting Policies & Guidelines page for details on the potential costs.
** There are situations when a Student may need to host larger online collaboration sessions as part of his/her academic degree requirements, graduate assistant activities, etc. Faculty and Staff can Sponsor a Student and request an Enterprise Fuze Meeting account on the student's behalf. Review the Fuze Meeting Policies & Guidelines page for more information.[Top of Page]
The best way to be successful when using Fuze Meeting is to do a little training, testing, and preparation. Fuze provides different types of training to meet different users' needs:
Have an issue during a meeting? Use the Report a Problem button in the Fuze app to open a ticket with Fuze Support and automatically attach the Fuze log files from your computer.
Any SLU user can contact Fuze's Support Team directly for assistance.
International callers: +1-415-692-4800
|hours:||Fuze's Live Support is available 24 hours a day, Monday through Friday|
|web:||Submit and track your questions through Fuze’s online ticketing system at:
To request SLU ITS support with Fuze Meeting
Learn More about Fuze Meeting:
Updated: 4/9/2014 MB