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SLU Information Technology Services

As the primary provider of technology support and services at Saint Louis University, the Information Technology Services (ITS) division is committed to continuous improvement and progressive innovation directly aligned with the University's mission and vision.

IT professionals and Service Desks are distributed across campus to assist students, faculty, staff, researchers, clinics and guests with campus technology.

Visit the Online Help Center

ITS Support at SLU

SLU ITS has partnered with Blackboard, Inc. to provide support via telephone and email 24 hours a day, seven days a week, 365 days a year.

Phone Support

314-977-4000 or toll-free 1-844-348-3957. For emergency issues with classroom technology, call 314-977-4099.

Online  Support

For student, faculty and staff support on the north and south campuses, email helpdesk@slu.edu or start a ticket below.

Start a Ticket

On-Site Support

ITS has centralized our support staff into a set of geographically zoned groups instead of having individuals dedicated to a specific academic/administrative unit.

The individuals in each group will be walking through the buildings within their area to provide IT support and to check with faculty, staff and students regarding the quality of their technology. SLUCare IT support staff will continue to focus on the departments where they currently serve.

Support Escalation

For critical ITS needs impacting University operation or those issues not met within 20 days by starting a ticket , calling 314-977-4000 or emailing helpdesk@slu.edu, please contact the following with a copy of the ticket/incident number in the order listed below: