Saint Louis University

Fuze Meeting Basics

With the Fuze web-conferencing tool, a person (the Host) can create a virtual meeting space for participants (Attendees) to collaborate with one another from anywhere in the world. Features like Content Sharing, Desktop / Screen Sharing, HD Video Conferencing, among others make Fuze a great tool to use for classroom activity as well as administrative purposes.

Topics Covered:
Getting Started with Fuze
Roles for Participants in a Fuze Meeting
Attending a Fuze Meeting
Hosting a Meeting
Host Delegate
Basic FAQs

Getting Started with Fuze

So you're interested in holding a meeting or class online through a web/video-conferencing tool, or someone has told you that your next meeting will be held via 'Fuze,' but your first thought is 'what will this involve?' To get started, here are the basics to consider:

  • Install the Fuze Application - Whether you are hosting a Fuze meeting or just attending, install the Fuze Application for the best meeting experience (the Fuze Application is required for the meeting host). The application is available on multiple platforms such as PCs, Macs, tablets, and smartphones. Please review the How to Install the Fuze Client instructions for your SLU-managed PC or personal devices.
  • Determine how you will connect to the meeting Audio - A connection to the Fuze audio conference is required in order to hear the conversation and speak to the other attendees. There are two basic methods to connect to the meeting audio: use a phone to call into the meeting or use a microphone and speakers to join the audio from your computer. Learn more about the audio connection methods in the Joining the Audio section below.

    • The Instructional Media Center (IMC) has microphones and webcams available for check out. Contact the IMC Xavier Annex booking desk at 314-977-2919, then press 1.
  • Hook up a Webcam (Optional) - Using a webcam in a Fuze meeting is optional. The meeting Host determines if Attendees can show video from their webcam during the meeting. Many web cameras, such as the Logitech Pro Webcam, have integrated microphones that you can use as your microphone even if you don't use it to show video. (Keep in mind you will still need a way to hear the meeting audio!)
  • To Host a meeting you need a Fuze account - Review the information on the Fuze Policies and Guidelines page and then use your SLU email address and password to create your SLU-provided account.  Click here for How to Get Your Fuze Account. Please note: an account is not required if you are simply attending a meeting hosted by someone else.

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Roles for Participants in a Fuze Meeting

Host
The 'Host' is the individual starting the meeting. The Host can moderate roles and audio by hovering their pointer over an attendee's name or audio connection and selecting a role or audio function from the popup. Hosts can also share content, annotate meeting content, show their screen/desktop, and record meetings.

  • Click for a short tutorial to learn how to moderate the different roles in a Fuze meeting. Each role allows a different level of interaction and control.

Host Delegate
This role can be delegated by the original Host of a meeting. Once the Host Delegate is invited to a meeting, they have the ability to start and run the meeting in place of the original Host. Host Delegates also have the same permissions as the original Host. There can be up to two Host Delegates along with the original Host per one meeting.

Presenter
A 'Presenter' can manage content, add content, annotate content and share their desktop. The presenter cannot moderate roles or audio.

Attendee
An 'Attendee' is the default role that's assigned to participants in a Fuze meeting. Attendees can view the meeting content, chat with other participants and use their microphone or webcam if the meeting Host allows.

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Attending a Fuze Meeting

You can attend a Fuze meeting via your PC, Mac, or mobile device. Fuze Support provides instructions for Attending a Fuze meeting from a PC, Mac, tablet, or smartphone. Fuze Support also provides Tutorials that include videos on various topics for Attendees.

Step 1 - Pick your device and install the application
Visit the Fuze Product Download page to download the Fuze application for your PC, Mac, tablet or smartphone.

Step 2 - Join the Meeting
There are two ways you can join a Fuze meeting as an Attendee. You can join with a link provided to you by the meeting Host via email or calendar invite, or you can manually enter the Meeting ID Number to join.

To Join using a Meeting Link:

  • Simply click on the link provided to you. (Example: https://www.fuzemeeting.com/fuze/327581e5/68459753)

To Join using the Meeting ID Number:

  • Open the Fuze application on your computer/device OR go to www.fuze.com.
  • Click 'Join Meeting.'
  • Type in (or paste in) the meeting ID number and enter your name.
  • Click the 'Join Meeting' button.

Please note: It is always recommended that you install the Fuze application for the best attendee experience.

Step 3 - Join the Audio Conference
After you join a meeting, you will have the option to customize your audio and video preferences prior to entering the meeting. You will have three options for audio:

  1. 'Fuze Audio' will use the microphone and speakers of your current device to connect to the meeting audio. Click 'Audio/Video' settings to select the preferred microphone and speakers you will be using for the audio in your meeting. Click 'Test Speakers' to verify that you can hear music. (For the best quality, use a headset and microphone.)
  2. 'Phone Audio'* will allow you to 'Dial In' to the meeting audio from a phone: dial the toll-based or toll-free number from your phone, enter the meeting ID and press #. Alternatively, you can use the 'Call Me' option to have Fuze call your phone: type your phone number (area code included) in the space provided and then click the 'Call Me' button. Fuze will call your phone. Just answer your phone to connect to the audio conference. Please note: the availability of some 'Phone Audio' features is controlled by the meeting Host, so these options may not be available for all meetings.
  3. 'Room Mode' will allow you to connect a specially-designed 'Fuze Room' to the meeting audio. (Do not use this option unless you know you are using a Fuze Room.)

*The Toll-Free number for the Dial-In option and the Call Me option have potential costs to the Host. For information on the possible charges for these audio connection options, visit the Fuze Policies and Guidelines page.

After joining the Audio Conference, an attendee can mute/unmute his or her microphone by clicking the mute/unmute icon in the menu along the bottom of the screen or in the individual's video pod:

Mute and Unmute Fuze Icons

Step 4 - Show your Webcam Video (depends on Host preference)
Fuze supports up to 12 attendee video feeds at once in a meeting. For instructions on how to show video from your webcam, click to view the Fuze Tutorial.

Step 5 - Fuze Chat
Participants in a Fuze meeting can make comments publicly or privately. Chat allows you to interact with other participants quietly. One exception with using chat is that, in Webinar Mode, all messages are viewed only by the Host.

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Hosting a Meeting

The Host can start a meeting on the fly or schedule a future meeting. You will need a Fuze account to start, schedule, and host a meeting. Scheduling can be done in advance, and invitations can be sent to attendees to join the meeting at the scheduled time. The host can reuse a particular meeting at any time by simply copying the link from the recurring meeting and pasting it in an email or adding the link to a Google Calendar.

How do I schedule a meeting in Fuze? (Host Only)

  1. Log in to Fuze using your SLU email address and password.
  2. Click the 'Schedule Meeting' button on the Fuze welcome screen.
  3. Enter a 'Title,' which is the meeting name that will display on your calendar and in your 'Meetings' list within Fuze.
  4. Select a 'Start' and 'End' time for the meeting. Please note: The 'Start' and 'End' time are only used for displaying the scheduled meeting time on calendars and in the Fuze Meetings list. The meeting Host can start and end a meeting at any time. Fuze will not automatically start or end a meeting based on these times.
  5. In the 'Invitees' box, enter an e-mail address for each attendee to have the Fuze Scheduler sent out meeting invitations. If you wish to provide the meeting link to attendees at a later time, you can leave this box blank or enter your own e-mail.
  6. In the 'Agenda' box, provide an optional description of the meeting or instructions for your attendees.
  7. In the 'Options' section, customize your meeting preferences.
  8. When you are finished, click the 'Save Meeting' button.

How do I access the link to a meeting that I scheduled in Fuze?

  1. Log in to Fuze using your SLU email address and password.
  2. Locate and click the meeting that you want to share.
  3. Click the 'Copy' button to the right of the 'Meeting URL' field and select 'Copy URL' to copy the meeting link to the computer clipboard.
  4. You can now paste the URL (link) for your Fuze in an e-mail, a Google Calendar event, or even as a new content item in a Blackboard Learn course.

Host Delegate
Hosts have the option to delegate up to two additional hosts or 'Host Delegates' to start and run their meetings as long as they have the link for the meeting (or the meeting ID number). This role has the exact same permissions as the original host. This feature is ideal for Hosts that want to have a 'backup' to start and run their scheduled meeting in case they are not present at the time. You can only give other Fuze account holders 'Host Delegate' permissions.

How can I delegate Host permissions to other SLU Fuze account holders?

  1. Log in to Fuze using your SLU email address and password.
  2. Expand the menu in the bottom-left corner of the Fuze welcome screen.
  3. Click 'Settings' to display your preferences.
  4. Click 'Scheduling' to adjust your meeting scheduling options.
  5. Enter the email address of the Fuze account holder that you want to have Host Delegate permissions in your meeting. (You are allowed up to two 'Host Delegates.')
  6. Click 'Done.'

How can a Host Delegate start a meeting for the original Host?

  1. The Host Delegate clicks to join the Host's Fuze via the meeting link provided by the Host.
  2. The Host Delegate logs in to Fuze using his or her SLU email address and password.
  3. The Host Delegate sets his or her audio and video preferences and clicks 'Join Meeting' to join as a Host.

Sharing Content
Add content to your Fuze Account by uploading content from your computer or any storage device. Hosts and Attendees with Presenter rights are able to share, annotate, and control content in a meeting. Files that you upload go into your Content Library, where you can manage all your meeting content. This allows you to reuse your content in future meetings.

What file types can I upload and share with Fuze?
Audio types: MP3, WAV
Image types: JPEG, PNG, TIF, BMP, GIF
Video types: 3GP, 3G2, DIVX, F4V, MKV, M1V, OGG, RM, RMVB, VOB, MOV, MP4, WMV, FLV, MPEG, MPG, AVI, ASF.
Document types: DOC, DOCX, PPT, PPTX, PDF, KEY

**Microsoft Excel Spreadsheets (XML or XLS) cannot be uploaded into Fuze because it is impossible for Fuze to store an infinite amount of cells. If you want to share a spreadsheet with attendees, use the "Share Desktop" feature. Attendees will be able to view the Microsoft Excel spreadsheet that is open on your computer screen.

Share Screen / Desktop
Host and Presenters can share their screen with participants in a meeting. This feature gives you the option to share a single application that is open on your computer or your whole screen.

Can I set a preference to 'Auto Accept' Attendees as they join my meetings?
Yes. To enable/disable 'Auto Accept':

  1. Log in to Fuze using your SLU email address and password.
  2. Click the 'Schedule Meeting' button.
  3. Scroll down to the 'Options' section.
  4. From the drop-down menu, select meeting type. Please note: Auto Accept cannot be disabled for 'Webinar' meetings.
  5. Check/uncheck 'Auto accept all.'
  6. Optional: Click the 'Save Default Options...' button. (Mac: 'Save Selection as Default') to save your current settings as the default for the selected meeting type.

Can I set preferences for what audio options are available to Attendees?
The Host can set their audio preferences to disable the toll-free and international dial-in number and/or the 'Call Me' feature so that your attendees will not see these options on the meeting invitation or select them when joining the meeting.

To enable/disable the toll-free and/or international dial-in number:

  1. Log in to Fuze using your SLU email address and password.
  2. Click the 'Schedule Meeting' button.
  3. Scroll down to the 'Options' section.
  4. From the drop-down menu, select the meeting type you want to change.
  5. Check/uncheck 'Display toll-free number in meeting invitation' and/or 'Display international dial-in number in invitation.'
  6. Optional: Click the 'Save Default Options...' button. (Mac: 'Save Selection as Default') to save your current settings as the default for the selected meeting type.

To enable/disable the 'Call Me' feature:

  1. Log in to Fuze using your SLU email address and password.
  2. Expand the menu in the bottom-left corner of the Fuze welcome screen.
  3. Click 'Settings' to display your preferences.
  4. Click 'Audio Bridge' to adjust your audio options.
  5. Check/uncheck 'Enable Participants to Join via "Call Me."'
  6. Click 'Done.'

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Basic FAQs

Do I Need a Fuze Account or Log-In?

  • To attend a Fuze meeting or to log into the Fuze application, you do not need an account. Instead, you will receive an e-mail with a link from the meeting Host to join the Fuze. Just click that link and Fuze will open automatically. If you don't have the Fuze application on your computer, you will be prompted with options to download the Fuze application to your desktop or to join via a web browser. For the best Attendee experience, choose to download the application to your desktop. Finally, enter your name, click 'Join Meeting,' and you're in. No account or user login is necessary.
  • To Host a Fuze meeting, you will first need a Fuze Account. Then you would log in to the Fuze application where you can start or schedule a meeting. 

How many online participants can attend a meeting at any time?

  • Fuze allows for up to 100 participants at any time in a meeting.

How many video feeds does Fuze support in a meeting?

  • Fuze supports up to 12 video feeds at any time in a meeting.

Do I have control over who can access and attend my scheduled meeting? (Host Only)

  • Anyone who has a link to your scheduled Fuze can attend your meeting. You do, however, have the options to 'Accept' or 'Decline' access to your meeting whenever a person (attendee) tries to enter your meeting. Also, there is an 'Auto Accept' option to use if you want everyone with the link to your 'Scheduled Meeting' to join. The 'Auto Accept' option is turned on by default in 'Webinar Mode.'

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Updated: 8/19/2015 MB

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