If you or someone you know is having trouble coping with stressful events, the Saint
Louis University Counseling Center is here to help. During normal business hours,
8 a.m. - 5 p.m. Monday through Friday, contact us by phone at 314-977-8255 (TALK)
or visit us at the clinic.
Outside of normal business hours (including weekends and holidays) students in crisis
have several options:
Call 911 immediately if you are facing a life threatening emergency.
Contact your resident advisor or residence life professional staff.
Speak to on-call campus ministry staff at 314-630-9197.
Call the Department of Public Safety at 314-977-3000.
Consult with an on-call University Counseling Center staff member at 314-977-8255
Additional After-Hours Resources
Behavioral Health Response (BHR): 314-469-6644 or 800-811-4760
Saint Louis University Hospital: 314-577-8000
Life Crisis Services: 314-647-4357
Grassroots Suicide Hotline: 1-800-422-0009
National Hopeline Hotline (English and Spanish): 1-800-784-2433
First Call for Help Hotline (English and Spanish): 1-800-492-0618
ULifeline National Suicide Prevention: 1-800-273-TALK (8255)
If you are in crisis, you can:
Contact a friend or family member for support.
Avoid using alcohol or drugs to cope.
Be around people.
Engage in a calming activity.
Ask for help.
If You Know a Student in Distress
If you live or work on campus, you might encounter a student with mental health needs.
There are steps you can take to assist and refer them to helpful resources.
Recognizing the warning signs of a student in distress does not require special training
or expertise. It does, however, require an awareness of symptoms. Not everyone will
directly state that something is wrong, but language and behaviors often do. Look
for changes in the following areas:
Shows up for an event or class, but leaves early
Makes excuses to avoid social opportunities
Doesn't seem to connect with others
Skips class frequently
Stays in room or bed all day
Intends to harm self or someone else
Expresses a hopeless or negative outlook
Blames self or others for mood/behavior
Speaks in confused or disorganized way
Major Changes in Mood or Behavior
Appears agitated, depressed, "checked-out," uptight or on edge
Neglects personal hygiene or appearance
Increased use of alcohol or drugs
Significant weight gain or loss
Increased sleep or inability to sleep nearly every day
Don't be afraid to ask "What's wrong?" or "What's going on?" Simply asking the question
won't create a problem where there isn't one. Don't underestimate the importance of
listening. Without doing anything else, you are providing the support that could help
a student feel heard and understood, maybe for the first time. Face-to-face communication
is best, when possible, but any (e.g. email, text) communication is better than none.
Pay attention to verbal and non-verbal language.
Convey an accepting attitude (e.g. try not to judge or dismiss the person).
Keep in mind that struggling with normal life events does not always require counseling.
However, if the situation is causing a severe reaction (e.g. the student seems to
be spiraling downward or not functioning well) or it has been ongoing for more than
a week or two, then a referral to counseling may be appropriate.
The University Counseling Center staff are here to offer help, guidance and support.
If you would like to consult with a staff member about how to handle a student's concerns,
call 314-977-8255 (TALK).
When should I refer?
Review the warning signs above to determine if any apply to the student. Trust your
own intuition even if there are no identifiable signs.
If you have immediate concerns about a student's safety (you think he/she might cause
harm to self or others), stay with the student and call the Department of Public Safety
at 314-977-3000 or 911.
If it is not a life-threatening situation but you are still concerned, you can involve
DPS and/or accompany the student to the University Counseling Center during regular
Contact the student's resident advisor or residence life professional staff
Speak to on-call campus ministry staff at 314-630-9197
Call the Department of Public Safety at 314-977-3000
Consult with an on-call UCC staff member at 314-977-8522 (TALK)
How do I refer?
Encourage the student make an appointment directly if possible. You may want to assist
them by dialing the number, wait while the appointment is made or even walk with them
to the University Counseling Center.