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Xiao (Shawn) Zhang, Ph.D.

Assistant Professor
Department of Operations and IT Management


Ph.D. in Operations Management, University of Texas at Dallas
M.S. in Statistics, University of Texas at Dallas
M.S. in Applied and Computational Mathematics, Southern Methodist University
B.S. in Applied Mathematics, Beijing Institute of Technology

Research Interests

Pricing and Revenue Management, Customer Relationship Management, Operations-Marketing Interface

Honors and Awards

  • Teaching Innovation Award, Chaifetz School of Business (2019 - 2020)
  • INFORMS IBM Service Science Best Student Paper Award Competition Finalist (2017)
  • Owlie Award - TA of the Year, Jindal School of Management (2015 - 2016)

Professional Organizations and Associations

  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Manufacturing & Service Operations Management (MSOM)
  • Production and Operations Management (POMS)