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Medical Information

Emergencies

Across the European Union, 112 is the universal emergency phone number.

Never hesitate to call 112 in a life-threatening situation. While accessing emergency services is free of change, you should be aware that your Sanitas insurance does not cover care in public hospitals, where you would be taken by an ambulance dispatched by 112. Nonetheless, your safety comes first.

Ask to be taken to one of the following Sanitas network hospitals. Be sure to take your Sanitas card with you.

Hospital La Luz
Calle del Maestro Ángel Llorca, 8
+34 91 453 02 00
Two-minute walking distance from campus

Hospital de Madrid
Plaza Conde del Valle Suchil, 16.
+34 91 447 66 00
Metro: San Bernardo, Lines 2 and 4

Sanatorio el Rosario
Príncipe de Vergara, 53
+34 91 435 91 00
Metro: Núñez de Balboa, Lines 5 and 9

USP Hospital San Camilo
Juan Bravo, 39
+34 91 402 21 00
Metro: Diego de León, Lines 4, 5 and 6

If you're not in Madrid, call Sanitas at the number listed at the back of your Sanitas card and ask where you can go.

Campus Emergencies

SLU-Madrid's emergency number is +34 638 76 37 58. This number is managed by Saint Louis University's Student Life staff.

This phone number is only for health and safety emergencies. Call once you have contacted 112 or you're at one of the hospitals listed above. If no one answers immediately, leave a message. A Student Life staff member will call you back.

If you find yourself in legal trouble or need official documentation replaced (such as a passport or visa), SLU-Madrid Student Life staff may not be able to assist you.

SLU-Madrid's 24-hour counseling emergency number is +34 609 26 93 23.

Doctors and Pharmacies

Every SLU-Madrid student registered for at least one credit is covered by Multi Sanitas Health Insurance.

Only doctors and hospitals that work with Sanitas will accept Sanitas Health Insurance. You do not need to pay any additional fees to access their services. If you choose to go to other hospitals or doctors, you will be charged. There will be no reimbursement.

Pick up your Sanitas card in the Student Life office at the beginning of each semester or session. Accidents can happen. Do not wait until you need the card to request it.

SLU-Madrid works with a fully bilingual, U.S.-trained physician. Dr. Borrás's office is easy to reach using public transportation.

Rubén Borrás (English/Spanish)
Calle Padilla, 20 bajo derecha
+34 91 575 98 34
dr.rvborras@gmail.com 
Metro: Núñez de Balboa (Lines 5 and 9)

Pharmacy (Farmacia de guardia)

Dial 098 or visit Colegio Oficial de Farmacéuticos' website to find out which pharmacy is on call to open after hours and on holidays. Sanitas does not cover prescriptions.

The following pharmacies are open 24 hours a day, seven days a week.

  • Farmacia del Globo, Calle Atocha, 46
  • Farmacia Goya 12, Calle de Goya, 12
  • Goya 89, Calle de Goya, 89
  • Pharmacy Mayor 13, Calle Mayor, 13
  • Pharmacy Velázquez, Calle Velázquez, 70
Tourist Health

Tourist Health Management S.L. works with HM Hospitales is an international group of hospitals in Madrid. To make an appointment, email madrid@tourhspain.com. Contact Javier Casquero Lara at javier.casquero@tourhspain.com for more information.

Tourist Health's 24-hour helpline numbers:

  • +34 629 824 020
  • +34 629 823 493
  • +34 91 447 66 00

You can also go directly to Hospital Universitario HM Madrid, Plaza Conde Valle de Suchil, 16.

Tourist Health's main services include:

  • Medical assistance, 24 hours a day, seven days a week.
  • Interpreters on site.
  • Management of insurance company paperwork.
  • Preferential status.
  • Ambulance services.
  • Doctor home visits.
  • Emergency medical service, 24 hours a day, seven days a week.
Unidad Médica

Unidad Médica offers a house-call medical service, which operates 24 hours a day, seven days a week, with a bilingual and experienced doctor.

To request service, call +34 91 65 69 05. For more information, contact Carlos Rey at crey@unidadmedica.com or at +34 658 565 746 from 9 a.m. to 8 p.m.

Sinews

Any SLU-Madrid registered student referred to Sinews by the SLU-Madrid Wellness Center will get a voucher for six therapy sessions and one psychiatric session. If a student needs more sessions, they will need to cover the cost of these services, and/or solicit reimbursement from their international health insurance. 

Note: the student medical insurance, Sanitas, does not reimburse for mental health services at Sinews or with providers outside of the Sanitas network. Sinews works with insurance companies such as GeoBlue and HTH Traveler's Health Insurance. For more information, call +34 91 700 19 79. The Wellness Center can also provide students with referrals for other mental health providers in Madrid if needed, but cannot guarantee any provider within a given insurance network.

SLU-Madrid strongly recommends that students with pre-existing mental health conditions and/or students who anticipate the need for regular mental health services plan for extra health care expenses prior to their arrival in Madrid. English-speaking mental health providers in Spain are scarce, and are often only available through the private health care sector on a fee-for-service basis. 

It is recommended that students purchase additional insurance in their home countries (example: GeoBlue, HTH health insurance) that will cover or reimburse them for private, out-of-network mental health services. Students should budget accordingly for these services (approximately 70-80 euros for a psychotherapy session, 100-120 euros for a session with a psychiatrist) to ensure they have access to regular mental health care once they have used the six free sessions provided by SLU-Madrid.

Commonly Visited Physicians

Many specialists require a referral from a general practitioner in order to make an appointment. Therefore, even if you know what type of medical specialist you need to see, we recommend making an appointment with a general practitioner first.

General Practitioners ( Medicina general )

SLU-Madrid with a fully bilingual, U.S.-trained physician. While he does not work on campus, Dr. Borrás's office is easy to reach using public transportation.

Rubén Borrás (English/Spanish)
Calle Padilla 20, bajo derecha
+34 91 575 98 34
dr.rvborras@gmail.comMetro: Núñez de Balboa (Lines 5 and 9)

Consultorio Cea Bermúdez
Calle Cea Bermúdez, 61
+34 90 210 59 12
Metro: Islas Filipinas (Line 7)
ceasalud.com

Abdelrahim Mustafa-Jadalla Taisir (Spanish/Arabic)
Avenida Canillejas a Vicálvaro, 125
+34 91 313 03 20
Metro: San Blas (Line 7)

Dermatologists ( Dermatología )

Gómez de la Fuente
Calle Cea Bermúdez, 61
+34 91 395 23 98
Metro: Islas Filipinas (Line 7)

Muñoz Zato
Calle Bravo Murillo 81, 2ºC
+34 91 535 07 63

Nuria Romero Maldonado
Calle Santa Engracia 128, 1ºA
+34 91 441 18 33 or +34 91 441 18 46

Maria Rueda Gómez-Calcerrada
Calle Bravo Murillo, 118
+34 91 534 20 30

Ordás Izquierdo
Calle Padre Damián, 37
+34 91 536 09 29

Ear, Nose and Throat ( Otorrinolaringología )

Rafael Gómez-Ullate Alvear
Calle Ayala 112, 2ºD
Metro: Manuel Becerra (Line 2; Line 7)

Gynecologists ( Ginecología )

Belén Lampaya
Centro de Salud de la Mujer
Calle Beatriz de Bobadilla, 9
+34 902 20 02 88
Metro: Guzmán el Bueno (Line 7)
sanitas.es

Clínica la Milagrosa (gynecological emergencies)
Calle Modesto Lafuente, 14
+34 91 447 21 00
Metro: Alonso Cano (Line 7) or Gregorio Marañón (Line 7; Line 10)

Physical Therapy ( Fisioterapia )

Instituto de Rehabilitación Médica
Calle Cea Bermúdez, 66
+34 91 451 46 40
Metro: Islas Filipinas (Line 7)

The following is a list of medical health professionals who speak English but do not accept private health insurance.

Chiropractor ( Quiropráctica )

Jeff Heese D.C.
Calle Príncipe de Vergara, 91, Bajo A
+34 91 563 28 11

Chad Liggin
Calle Azcona, 12, 1ºC
+34 91 713 01 75
drliggin@saludglobal.net 

Dentists ( Odontología )

Note that Sanitas Health Insurance does not include dental coverage.

Eduardo Fernández Blanco
Calle Avenida de América 4, Bajo D
+34 91 725 21 72
Metro: Avenida de América (Line 7)
Open from 10 a.m. to 1 p.m. and 4 p.m. to 8 p.m.

Begoña Ormachea Landa
Tufts University-Boston
Calle Vallehermoso, 116
+34 91 554 39 38
Metro: Islas Filipinas (Line 7)

Foreign Prescriptions ( Medicamentos extranjeros )

Paseo de Recoletos 14, 1ª planta
+34 91 426 92 24

Immunizations ( Inmunizaciones )

Sanidad internacional
Calle Francisco Silvela 57, 1ª planta
+34 91 272 94 41
Metro: Diego de León (Line 5; Line 9)