Emergencies
Across the European Union, 112 is the universal emergency phone number.
Never hesitate to call 112 in a life-threatening situation. While accessing emergency services is free of change, you should be aware that your Sanitas insurance does not cover care in public hospitals, where you would be taken by an ambulance dispatched by 112. Nonetheless, your safety comes first.
Ask to be taken to one of the following Sanitas network hospitals. Be sure to take your Sanitas card with you.
Hospital La Luz
Calle del Maestro Ángel Llorca, 8
+34 91 453 02 00
Two-minute walking distance from campus
Hospital Universitario de Madrid
Plaza del Conde del Valle de Suchil, 16
+34 91 447 66 00
Metro: San Bernardo, Lines 2 and 4
Sanatorio el Rosario
Calle del Príncipe de Vergara, 53
+34 91 435 91 00
Metro: Núñez de Balboa, Lines 5 and 9
USP Hospital San Camilo
Calle de Juan Bravo, 39
+34 91 402 21 00
Metro: Diego de León, Lines 4, 5 and 6
If you're not in Madrid, call Sanitas at the number listed at the back of your Sanitas card and ask where you can go.
Campus Emergencies
SLU-Madrid's emergency number is +34 638 76 37 58. This number is managed by Saint Louis University's Student Affairs staff.
This phone number is only for health and safety emergencies. Call once you have contacted 112 or you're at one of the hospitals listed above. If no one answers immediately, leave a message. A Student Affairs staff member will call you back.
If you find yourself in legal trouble or need official documentation replaced (such as a passport or visa), SLU-Madrid Student Affairs staff may not be able to assist you.
SLU-Madrid's 24-hour counseling emergency number is +34 609 26 93 23.
Doctors and Pharmacies
Every SLU-Madrid student registered for at least one credit is covered by Multi Sanitas Health Insurance.
Only doctors and hospitals that work with Sanitas will accept Sanitas Health Insurance. You do not need to pay any additional fees to access their services. If you choose to go to other hospitals or doctors, you will be charged. There will be no reimbursement.
Pick up your Sanitas card in the Office of Student Affairs at the beginning of each semester or session. Accidents can happen. Do not wait until you need the card to request it.
SLU-Madrid works with a fully bilingual, U.S.-trained physician. Dr. Borrás's office is easy to reach using public transportation.
Rubén Borrás (English/Spanish)
Calle de Padilla, 20 - Bajo derecha
+34 91 575 98 34
dr.rvborras@gmail.com
Metro: Núñez de Balboa (Lines 5 and 9)
Pharmacy (Farmacia de guardia)
Dial 098 or visit Colegio Oficial de Farmacéuticos' website to find out which pharmacy is on call to open after hours and on holidays. Sanitas does not cover prescriptions.
The following pharmacies are open 24 hours a day, seven days a week.
- Farmacia del Globo, Calle de Atocha, 46
- Farmacia Goya 12, Calle de Goya, 12
- Goya 89, Calle de Goya, 89
- Pharmacy Mayor 13, Calle Mayor, 13
- Pharmacy Velázquez, Calle de Velázquez, 70
Tourist Health Management S.L. works with HM Hospitales is an international group of hospitals in Madrid. To make an appointment, email madrid@tourhspain.com. Contact Javier Casquero Lara at javier.casquero@tourhspain.com for more information.
Tourist Health's 24-hour helpline numbers:
- +34 629 824 020
- +34 629 823 493
- +34 91 447 66 00
You can also go directly to Hospital Universitario HM Madrid, Plaza del Conde del Valle de Suchil, 16.
Tourist Health's main services include:
- Medical assistance, 24 hours a day, seven days a week.
- Interpreters on site.
- Management of insurance company paperwork.
- Preferential status.
- Ambulance services.
- Doctor home visits.
- Emergency medical service, 24 hours a day, seven days a week.
Unidad Médica offers a house-call medical service, which operates 24 hours a day, seven days a week, with a bilingual and experienced doctor.
To request service, call +34 91 65 69 05. For more information, contact Carlos Rey at crey@unidadmedica.com or at +34 658 565 746 from 9 a.m. to 8 p.m.
SLU-Madrid works closely with Sinews Multilingual Therapy Institute, a private mental health clinic located in the city center that specializes in providing multilingual mental health services to international clients. Registered students are eligible to receive six therapy sessions with a Sinews psychologist, free of charge. (Additional sessions or services will need to be paid for by the student.) To access this service, make an appointment with a wellness counselor to request a consultation and receive more information.
Psychiatry services are also available through Sinews, meaning that students can work with an interdisciplinary team that promotes communication and cooperation among health care providers. The student medical insurance, Sanitas, does not cover Sinews services or any mental health services with providers outside of the Sanitas network. Although Sanitas does cover some basic psychiatric care, English-speaking psychiatrists and psychologists are rarely available through the Sanitas network, and most English-speaking mental health providers in Spain work in the private health care sector on a fee-for-service basis.
For this reason, SLU-Madrid strongly recommends that students with pre-existing mental health conditions and/or students who anticipate the need for regular mental health services plan for extra health care expenses prior to their arrival in Madrid. It is recommended that students purchase additional insurance in their home countries (example: GeoBlue, HTH health insurance, CISI) that will cover or reimburse them for private, out-of-network mental health services. Students should budget accordingly for these services (approximately 70-80 euros for a psychotherapy session, 100-120 euros for a session with a psychiatrist) to ensure they have access to regular mental health care. The SLU-Madrid Wellness Center can provide more information about private mental health services as well as a list of English-speaking psychiatrists and psychologists in the Madrid area in the private sector.
Commonly Visited Physicians
Many specialists require a referral from a general practitioner in order to make an appointment. Therefore, even if you know what type of medical specialist you need to see, we recommend making an appointment with a general practitioner first.
SLU-Madrid with a fully bilingual, U.S.-trained physician. While he does not work on campus, Dr. Borrás's office is easy to reach using public transportation.
Rubén Borrás (English/Spanish)
Calle de Padilla, 20 - Bajo derecha
+34 91 575 98 34
dr.rvborras@gmail.com
Metro: Núñez de Balboa (Lines 5 and 9)
Consultorio Cea Bermúdez
Calle de Cea Bermúdez, 61
+34 90 210 59 12
Metro: Islas Filipinas (Line 7)
ceasalud.com
Abdelrahim Mustafa-Jadalla Taisir (Spanish/Arabic)
Avenida de Canillejas a Vicálvaro, 125
+34 91 313 03 20
Metro: San Blas (Line 7)
Gómez de la Fuente
Calle de Cea Bermúdez, 61
+34 91 395 23 98
Metro: Islas Filipinas (Line 7)
Muñoz Zato
Calle de Bravo Murillo, 81 - 2º C
+34 91 535 07 63
Nuria Romero Maldonado
Calle de Santa Engracia, 128 - 1º A
+34 91 441 18 33 or +34 91 441 18 46
Maria Rueda Gómez-Calcerrada
Calle de Bravo Murillo, 118
+34 91 534 20 30
Ordás Izquierdo
Calle del Padre Damián, 37
+34 91 536 09 29
Rafael Gómez-Ullate Alvear
Calle de Ayala, 112 - 2º D
Metro: Manuel Becerra (Line 2; Line 7)
Belén Lampaya
Clínica Milenium - Centro de Salud de la Mujer
Calle de Beatriz de Bobadilla, 9
+34 91 752 28 50
Metro: Guzmán el Bueno (Line 7)
Clínica la Milagrosa (gynecological emergencies)
Calle de Modesto Lafuente, 14
+34 91 447 21 00
Metro: Alonso Cano (Line 7) or Gregorio Marañón (Line 7; Line 10)
AGE, Agrupación Ginecológica Española
Paseo de Eduardo Dato, 3
+ 34 91 737 52 22
Metro: Guzmán el Bueno (Line 7)
Instituto de Rehabilitación Médica
Calle de Cea Bermúdez, 66
+34 91 451 46 40
Metro: Islas Filipinas (Line 7)
The following is a list of medical health professionals who speak English but do not accept private health insurance.
Jeff Heese D.C.
Calle de Príncipe de Vergara, 91 - Bajo A
+34 91 563 28 11
Chad Liggin
Calle de Azcona, 12 - 1º C
+34 91 713 01 75
drliggin@saludglobal.net
Note that Sanitas Health Insurance does not include dental coverage.
Eduardo Fernández Blanco
Avenida de América, 4 - Bajo D
+34 91 725 21 72
Metro: Avenida de América (Line 7)
Open from 10 a.m. to 1 p.m. and 4 p.m. to 8 p.m.
Begoña Ormachea Landa
Tufts University-Boston
Calle de Vallehermoso, 116
+34 91 554 39 38
Metro: Islas Filipinas (Line 7)
Margarita Escrig
Avenida del Valle, 13 - Apto. 100
consultaescrig@gmail.com
+34 91 535 24 75
+34 638 81 56 82
Paseo de Recoletos, 14 - 1ª planta
+34 91 426 92 24
Sanidad internacional
Calle de Francisco Silvela, 57 - 1ª planta
+34 91 272 94 41
Metro: Diego de León (Line 5; Line 9)