SLU-Madrid provides all students enrolled in at least one credit (on campus) with Multi Sanitas Insurance during the term of registration. However, students taking a course load of only online classes will not be covered by Sanitas. However, if they are physically in Spain, they may purchase Sanitas coverage through the University at 40 euros per calendar month. To do so, students may contact the Office of Finance at finance-madrid@slu.edu.
Coverage dates are as follows:
- Fall semester: Aug. 29 through Dec. 31
- Spring semester: Jan. 1 through May 31
- Summer session I: May 1 through June 30
- Summer session II: June 1 through July 31
Students in internships should consult the insurance guidelines specific to their situation. Coverage is extended to all cities and towns where Sanitas has duly authorized centers or participating physicians. When services included in the contract are not available in a given area, you are entitled to receive them in another area upon authorization from Sanitas.
The Sanitas Multi policy covers the services of all participating specialists. When you receive any service, persons insured must present their Sanitas card. Please note that they may also be asked to provide another form of identification, such as a passport.
In general, prior authorization is required from Sanitas for surgery, hospitalization, referral of physician services and certain types of therapy and laboratory tests. In the event of an emergency, patients must notify Sanitas within 72 hours of their admission to a hospital.
Sanitas provides home care in case of emergencies for patients that cannot be moved and for patients who require special care but not hospitalization.
| Services | Multi Sanitas Coverage |
|---|---|
| Medical fee for participating physicians and specialists* | 100 percent coverage. Sanitas might not pay for the claim if the sickness or injury
is caused by substance use. Getting medical care in a crisis is always a priority. Students should always contact the SLU-Madrid health and safety emergency line at (+34) 638 763 758 if they have concerns or are not sure what to do. In an emergency, they should also call 112. |
| Hospitalization and surgery | 100 percent coverage within Spain with Sanitas-participating doctors, hospitals and clinics. |
| Dental | Not covered, although a dental supplement can be added. For more information, contact finance-madrid@slu.edu. |
| Medication | Not covered. Prices for medication are significantly lower in Spain than in the U.S. |
| Repatriation (in case of death) |
100 percent coverage to international airport in country of origin. 100 percent coverage from international airport to home city within European Community (EEC). Reimbursement of up to $1,000 from international airport to home city (greater than 30 km) in non-EEC countries. |
| Counseling services |
The student medical insurance covers mental health services with providers from the Sanitas network. Sanitas does not reimburse for SINEWS services or any mental health services with providers outside their network. Though some basic psychiatric care is covered if prescribed by a Sanitas-participating doctor, English-speaking psychiatrists and psychologists are rarely available through their network, as most English-speaking mental health providers in Spain work in the private sector on a fee-for-service basis. For this reason, SLU-Madrid strongly recommends that students with pre-existing mental health conditions and/or who anticipate the need for regular mental health services plan for extra health care expenses before arriving in Madrid. It is strongly recommended that students purchase additional insurance in their home countries, for example, GeoBlue, HTH Health Insurance, CISI (Cultural Insurance Services International), Tricare or MSH International, that will cover or reimburse them for private, out-of-network mental health services. The Counseling Center can provide a directory of multilingual mental health professionals upon request. Certain practitioners from this list may accept insurance coverage, including the options mentioned above. |