Through the Center for Supply Chain Excellence, the Chaifetz School of Business offers executive education programs that provide every member of the supply chain industry significant opportunities to improve both corporate profitability and return on assets.
The certificate programs are designed for those who have at least three years of experience in any of the functional areas of supply chain management.
A candidate who completes the certificate requirements will receive a certificate of completion from Saint Louis University Center for Supply Chain Excellence. This non-academic credit, executive education certificates will establish a permanent record within the Richard A. Chaifetz School of Business at Saint Louis University, documenting the recipient’s exposure to state-of-the-art supply chain management techniques.
Members of the Center for Supply Chain Excellence can redeem member discounts on program tuition. Contact the center at 314-977-3617 or firstname.lastname@example.org to learn more.
Integrated Supply Chain Management Certificate
SLU’s Integrated Supply Chain Management Certificate offers comprehensive management development techniques and tools for professionals involved in inventory management, purchasing, warehousing/transportation, project management, lean principles in the overall supply chain pipeline. The certificate program is offered in the fall and spring semesters and includes the following courses.
Fall 2020 Virtual Integrated Supply Chain Management Certificate Schedule
- Project Management and Supply Chain Simulation | August 27
- Finance for Supply Chain Professionals | August 28
- Managing Inventories for Increased Profitability | September 17 & 18
- Sales and Operations Planning | October 1
- Reducing and Mitigating Variability in the Supply Chain | October 2
- Strategic Sourcing and Change Management | October 22 & 23
- Business Analytics for Supply Chain | November 5 & 6
- Transportation and Warehouse Management | November 19 & 20
- Graduation and Project Presentations | December 11
Business analytics is the art of analyzing business data for decision-making. In the context of supply chain management, business analytics is about combining supply chain related data and solve specific SCM problems. An example of such problem is finalizing a location of a new distribution center by analyzing the variables: city population, cost of living, proximity to suppliers, customers, ports and airports.
This course provides a foundation for analytical concepts, techniques and tools required for supply-chain decision-making. Participants learn the basic concepts of analytics and acquire necessary skills for developing business dashboards. They also get hands-on exposure to business analytics software and create visualizations to solve specific SCM problems.
- Importance of analytics in supply chain management
- Key database and statistical concepts related to analytics
- Developing supply chain metrics
- Business dashboard design
- Supply chain based decision making with current analytics tools
Participants learn to:
- Develop supply chain metrics for analysis
- Combine different dashboard components such as containers, maps, and charts
- Use supply chain metrics to develop business dashboards
- Analyze supply chain dashboards for decision-making
Implementation of a supply chain is expensive and risky. It requires substantial investment in the areas of finance and human capital with unknown results. Supply chain operations profoundly impact a company’s income and financial statements in various ways, including purchasing, sourcing, product design, manufacturing, transportation, logistics, packaging, storage and distributions. Nevertheless, many supply chain professionals have no or little knowledge of how their work contributes to the financial and income statements. Days inventory, days in sales outstanding and days in payable profoundly affect the company’s cash flow.
The purpose of this one-day workshop is to outline how integrated supply chain tools improve the financial health of companies. Fundamentals of supply chain principles have to be firmly in place before any attempts to use expensive information technologies and supply chain tools. Key metrics that contribute to a company’s financial health will be addressed to understand the basics of financial and income ow within and between supply chain partners.
- Fundamentals of supply chain principles
- Common traits for top supply chain performers
- Fundamentals of income statements
- Profitability: Return on investment, return on asset and economic profit
- Return on equity
- Flow of financial information within supply chain networks
- Days in inventory
Inventory management is a science primarily about specifying the shape and percentage of stocked goods. It is required at different locations within a facility or within many locations of a supply network to precede the regular and planned course of production and stock of materials.
The scope of inventory management concerns the fine lines between replenishment lead time, carrying costs of inventory, asset management, inventory forecasting, inventory valuation, inventory visibility, future inventory price forecasting, physical inventory, available physical space for inventory, quality management, replenishment, returns and defective goods and demand forecasting. Balancing these competing requirements leads to optimal inventory levels, which is an ongoing process as the business needs shift and react to the wider environment.
Management of the inventories, with the primary objective of determining/controlling stock levels within the physical distribution system, functions to balance the need for product availability against the need for minimizing stock holding and handling costs.
- Importance of inventory as an investment
- Functions of inventory
- Sales and operations planning
- Inventory stratification and analysis
- Service levels and safety stock
- Performance metrics
- Current topics affecting inventory management
- The importance of inventory to the enterprise
- To describe the critical functions of inventory in the supply chain
- How to apply sales and operations planning concepts to optimize supply chain performance
- How to understand methods and value of inventory stratification
- About selected “tools” for managing inventory management
- How to use metrics in managing inventory
This one-day workshop is a part of the Integrated Supply Chain Management Certificate Program managed by the Center for Supply Chain Excellence at Saint Louis University.
A supply chain is a complex structure involving multiple partners, companies and even countries. Communication is vital to the ability of the supply chain to meet customer needs while effectively utilizing resources. Through a simple simulation, participants understand the importance of clear communication in a supply chain. Operating in teams, they use financial metrics and dashboards to measure the success of their efforts.
As part of the Integrated Supply Chain Management Certificate Program, teams select and complete a process improvement project for a company of their choosing. This project must completed within the time frame of the certificate program. The workshop equips them with basic project management concepts and tools that will support successful completion of the selected project.
- How to perform a computer-based, multi-cycle supply chain simulation
- How to identify issues arising from the simulation, suggest improvements, and test a revised simulation scenario
- How to form project teams and evaluate possible supply chain projects to be completed within the Integrated Supply Chain Certificate program
- The four phases of a project
- About the key tools used in preparing and executing a successful project plan
Strategic sourcing is an institutional procurement process that continuously improves and re-evaluates the purchasing activities of a company. Procurement is the acquisition of goods, services or works from an external source. It is favorable that the goods, services or works are appropriate and that they are procured at the best possible cost to meet the need of the purchaser in terms of quality and quantity, time and location. Corporations and public bodies offer define processes intended to promote fair and open competition for their business while minimizing exposure to fraud and collusion.
Supplier relationship management (SRM) is the discipline of strategically planning for and managing all interactions with third-party organizations that supply goods or services to an organization to maximize the value of those interactions. In practice, SRM entails creating closer, more collaborative relationships with key suppliers to uncover and realize new value and reduce risk.
- What is strategic sourcing?
- Total cost and decision-making process
- The importance of systems thinking and stability
- Global sourcing issues
- How to calculate total cost
- Supplier relationships
- Supplier collaboration
- Supplier evaluation and scorecards
- How to determine total landed cost and the importance of it
- To determine when to buy versus make
- To understand long-term supply requirements
- Determine appropriate supplier categories based spend
- How to manage supplier performance
- System performance stability techniques
- The complexities of global sourcing
- Techniques to measure, evaluate and manage suppliers and costs
Sales and operations planning (S&OP) is an integrated business management process developed by Oliver Wright through which the executive/leadership team continually achieves focus, alignment and synchronization among all functions of the organization.
S&OP planning includes an updated forecast that leads to a sales plan, production plan, inventory plan, customer lead-time (backlog) plan, new product development plan, strategic initiative plan and resulting financial plan.
Plan frequency and planning horizon depend on the specifics of the industry. Short product life cycles and high demand volatility require a tighter S&OP planning than a steadily consumed product.
An effective S&OP process routinely reviews customer demand and supply resources and “re-plans” quantitatively across an agreed rolling horizon. The re-planning process focuses on changes from the previously agreed sales and operations plan.
While it helps the management team to understand how the company achieved its current level of performance, its primary focus is on future actions and anticipated results.
Companies that have an integrated business management process use the S&OP process to monitor the execution of their strategies.
- Establishing production plans
- How S&OP help improve business
- How to manage forecasts
- The critical nature of S&OP and customer service
- Resource planning to meet demand requirements
- S&OP and strategic issues
- How to optimize S&OP based with organizational constraints
- Create forecasts for demand management
- Develop S&OP plans
- Use resource planning to validate S&OP
- Establish performance metrics
- Initiate corrective actions
- Disaggregate S&OP from the master schedule
- Develop teamwork to achieve S&OP objectives
Transportation is the movement of goods from one location to another. Modes of transport include air, rail, road, water, cable, pipeline and space. The field can be divided into infrastructure, vehicle and operations. Transportation infrastructure consists of the fixed installations necessary for transport, including roads, railway, airway, waterways, canals and pipelines and terminals such as airports, railway stations, bus stations, warehousing, trucking terminals, refueling depots (including fueling docks and fuel stations) and seaports. Terminals may be used both for the interchange of passengers and cargo and for maintenance.
Warehouse management involves the receipt, storage and movement of goods (normally finished goods) to intermediate storage locations or a final customer. In the multi-echelon model for distribution there may be multiple levels of warehouses. This includes a central warehouse, regional warehouses (serviced by the central warehouse) and potentially retail warehouses (serviced by the regional warehouses). Warehouse design and process design within the warehouse (e.g. wave picking) is also part of warehouse management.
- Why supply chain management?
- The supply chain and financial performance
- Deploying the supply chain
- Supply performance measurement
- Selected SCM tools
- Efficient customer response
- Collaborative management
- SRM (supplier relationship management)
- The fundamental concepts of supply chain management
- The basic design of a supply chain
- To understand how supply chain operations affect financial statements
- How best in class companies outperform the competition
- Gain an understanding selected tools used in supply chain management
- How to use metrics in managing supply chain performance
- An awareness of the trends in supply chain management
Variability is the dominant cause of mismatches between supply and demand, from daily inflections in demand to large-scale supply chain disruptions.
In this course, we examine the influence of variability throughout the supply chain, from its impact on simples processes to its effect on complex networks. We also discuss variability mitigation strategies designed to improve supply chain responsiveness and profitability.
The course material applies to a broad audience from executives to tactical-level employees. Both manufacturing and service industries employees will benefit from the topics covered.
- Understanding the impact of variability
- Supply chain performance evaluation
- Influence of variability on supply chain performance
- Variability reeducation and mitigation of supply variances
- Variability reduction strategies
- Variability buffering
- Variability pooling
- The relationship among the key supply chain performance measures
- The impact of variability on WIP, decreasing flow rate and decreasing flow time
- Why high utilization intensifies the effects on variability
- Strategies to reduce processing time and input variability
- Tactics to buffer against variability via inventor, capacity and time
- Why variability pooling can decrease the amount of buffering required to achieve a given level of performance
Global Operations and Leadership Summit
August 3-6, 2020
SLU's Global Operations and Leadership Summit is a week-long intensive program designed
for executives in operations and supply chain management. This virtual certificate program is offered over the summer and will cover the following
- Leading Change & the Agile Leader
- Global Supply Chain Risk Mitigation & Leadership Shift
- Thought Leadership in the Age of Global Supply Chain Competitiveness
- Global Finance, Policy and Economics
- Global Trade Policy, Security, and Supply Chain Leadership
- Leading through Sequential Decision Problems with Uncertain Information
- Supply Chain Strategy and Global Sourcing Execution
- Mexico Global Supply Chain Operations; Leadership Dynamics & Situational Analysis
- Advancing Technology and Innovation Application
- Talent Strategies: Achieving Success Smartly as you Attract, Develop and Retain Talent
- Logistics Competency & Supplier Relationship Management (Insource vs Outsource, Logistics Operations, Critical to Serve Capabilities & Contingency Planning Concepts)
- Executive Insights into Export Controls and Leadership Competency
- Global Supply Chain Security and Leading Your Company to the Promise Land
- Organizational Design for Competitive Advantage
Product Safety Certificate
April 15-16, 2020
The certificate in product safety is offered to enhance the skills and knowledge of product safety managers. From classroom instruction and case study presentations to online learning and instructor-led webinars, this program will teach the communications techniques for dealing with product safety programs and issues in a company setting.
- Building and maintaining a product safety system within a company
- Compliance and regulatory environment at the state, national and international levels
- Risk management at the company and product level
- Product safety program design and hazard analysis
- Understanding of the standards, testing and certification requirements under current regulations
- Managing the supply chain for product safety
- Data base management in the product safety system and during product recalls
- Product recall management and product retrieval from the marketplace and managed disposal
Advanced Product Safety Certificate
September 21-25, 2020
The advanced certificate in product safety focuses on areas undergoing significant
changes that require understanding by professionals charged with responsibilities
to protect their company and brand as well as
consumers in product safety. This program is designed for professionals with a minimum of five years experience in a relevant field or a graduate of SLU's Center for Supply Chain Excellence Product Safety Certificate program.
- Design and implementation of risk management and compliance planning
- Examine regulatory compliance with a focus on anticipating decisions made by regulators
- Understanding the importance in maintaining communication between company and regulator
- Regulations governing product safety in Europe, the United Kingdom, Canada, China, Australia, New Zealand and other relevant trading partners
- Testing and certification requirements for the import/export of products into and out of countries as well as warnings and label requirements
- How a company manages risk and develops an overall compliance program