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COVID-19 Update March 20

Dear members of the Saint Louis University community, 

I write to share updates on two primary concerns of students and their families: refunds and financial relief for student workers. 

We know this time of great uncertainty is stressful for our students and their families. Thank you, again, for your continued patience as we work through your questions and concerns. In reviewing how to move forward with refunds, it was important to those involved that students have a seat at the table. I’m grateful to tell you that is exactly what we did, and that – as always – student voices were insightful and heard. 

Housing & dining refunds  

The following applies to those students who would typically live on campus, but who have since moved out for the remainder of the semester: 

Those students who have commuted to SLU and relied on campus dining will receive a refund of any remaining balance left on their dining cards. 

Parking refunds 

Students: All students with current parking permits will receive a refund for 50% of the semester parking expense. For those students who continue living on campus, or those visiting campus, the gates to all University-owned parking lots and garages will be open to accommodate free parking at least through April. 

Employees: The University will suspend collection of parking fees from employees for the month of April which will be reflected in your April pay periods. Effective immediately, the gates to all University-owned parking lots and garages will be open at least through April. 

For any questions, contact the parking office at or 314-977-2957. 

Student workers  

Students are an essential part of our workforce. As much as we rely on them, we know many student workers rely on the money they earn working on campus. 

SLU is committed to compensating employees who can’t continue working on campus during this difficult time. This commitment extends to our student workers.

Health Insurance 

We know many of you also have questions related to the University’s sponsored health insurance for students. More information is forthcoming.

Financial hardship resources   

As I noted in my March 18 update, we recognize that the current public health crisis may bring unexpected financial hardships to students and their families. Resources and options may be available, including emergency funding. Families whose financial circumstances have changed should reach out to the Office of Student Financial Services at

Thank you for your continued, relentless support of Saint Louis University. Please keep monitoring SLU’s COVID-19 website for more information. You can continue to send your COVID-19 questions to

Your grace and prayers continue to help us as we navigate difficult decisions during this trying time. Know that you are in our daily prayers. 

May God bless each of you and Saint Louis University. 

Fred P. Pestello, Ph.D.

Previous Updates to the SLU Community