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ITS Issues Fuze Transition Update


Information Technology Services (ITS) has been working on a rollout and training plan to move up the planned availability of Microsoft Skype for Business to University faculty, staff and students, and has updates for the campus community.

As part of the change last year to the Microsoft Office 365 platform, a project to move the University to Skype for Business as SLU’s web collaboration platform has been underway. Skype for Business is an easy-to-use interface that allows users to communicate through text chat, voice calls, video calls and online meetings. It can be used on campus or anywhere in the world where Internet access is available.

Fuze will be discontinued on Tuesday, July 31, when the vendor stops support of our version of their web conferencing application.

ITS has provided the following timeline for the switch:

How to get Skype for Business

For Windows users

For Mac users:

Skype for Business Training Sessions

The first training sessions for Skype for Business will be held at the Wool Center, third floor, Training Room 372, on the following dates and times: 

Training will also be held throughout the summer and fall. To register for a training session, click here.

For help with Skype for Business installation, contact ITS by visiting the division’s Web page, calling 314-977-4000 or calling toll free at 1-314-977-4000. The Helpdesk is also available by email.

For additional Fuze support, contact the application’s Direct Support Team by email or by calling 1-800-844-4118. International callers should dial 1-415-692-4800.

For questions or more information, contact Kyle Collins, assistant vice president for technology transformation or call 314-977-1842.