Email Updates Coming

09/22/2020

Information Technology Services (ITS) is working on an update to the Office 365 system that will make email and calendar collaboration between the @health.slu.edu and @slu.edu addresses easier and more secure. Other benefits of the change will include access to new Office 365 tools such as MS Teams and MS Bookings.

Faculty, staff, clinicians and students with an @health.slu.edu email address will have an interruption to email service starting at 9 p.m. on Friday, Oct. 23, and ending by 9 a.m. on Sunday, Oct. 25.  Email will not be accessible for any @health.slu.edu email users on any device during the outage.

Email accounts with the @slu.edu address will not experience any impact and can access email as normal. 

Key Things You Need to Know About the Change

• After the maintenance period is complete, anyone who currently has an email address that ends with “@health.slu.edu”, will need to reinstall the Outlook email application to access email on personal mobile devices. 
• Existing and new emails received will not be lost during the scheduled downtime- they will appear after the maintenance window is over.
• Onsite and remote support will be available for assistance in reinstalling software applications and troubleshooting any issues that may arise.

Additional information, including specific timelines, documentation, and support details will be sent via email in the next few weeks. Be sure to for watch announcements and instructions.

For additional questions, contact Kevin Carr.

Submitted by Leslie Williams.