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ITS 2023 Fall Semester Instructor AskSLU Toolbox Now Available


ITS has developed a summary of online resources below to help support instructors with technology specific to teaching.

Additionally, users can access a two-page high-level overview of instructor-specific technology. Users can also review additional Teaching and Learning knowledge resources located here at our knowledge base.

Please review the resources available and contact the ITS Service Desk at 314-977-4000 if you need any additional assistance.

The AskSLU team members are here to help.


Canvas is SLU’s learning management system and serves to keep students and instructors connected through hosted exams, assignments, communication, and other relevant resources. User can reach Canvas support directly through the chat feature here or you can call 314-977-4000 and press option 3.

Canvas support is offered 24/7 through these options. If users need support thinking about how to teach with Canvas, they can request a confidential teaching consultation with the Reinert Center for Transformative Teaching and Learning located here


Panopto is SLU’s lecture capture tool. It can be used to record live lectures, pre-record and share lectures with narrated PowerPoint presentations and upload and store other videos such as Zoom recordings Basic instructions on how to record a lecture or other content.


Zoom is SLU’s platform for live, real-time video and audio conferencing, collaboration, chat and webinars. It is used to facilitate meetings and remote learning. All instructors, staff and currently enrolled students have a Zoom license. If users need additional information related to Zoom – they can access the Zoom specific articles below or they can call the ITS Service Desk at 314-977-4000.

Respondus LockDown Browser and Monitor

The LockDown Browser is a secure web browser used for online testing through Canvas. Monitor is a tool that works in conjunction with the browser to proctor students automatically using their webcams. Visit: A brief overview and access to a quick start guide.

Instructor In-Person Consultation

ITS is offering individual in-person consultations for classroom technologies. Are users working in a classroom this semester that they are unfamiliar with? This might be a great option to ensure new users fully understand the classroom technology. Interested users can sign up for one of these sessionsre.

Classrooms at SLU are equipped with hardware and software that support classroom instruction. An overview video of the equipment installed in most classrooms. A brief overview of our classroom hardware, such as Crestron displays, cameras and projectors can be found here. A list of software such as Microsoft Office, Zoom and Panopto included in each classroom.

The SLU ITS technical support team will be spread out over campus the first two weeks of classes to help support urgent needs quickly. Look for ITS staffers in AskSLU shirts and flag them down.

Members of the University community also can call 314-977-4000. Let the technician know that there is an urgent classroom issue, and ITS will dispatch someone to the location. Additionally, the phone icon on the Crestron AV panel in the classrooms will directly connect users to the ITS Service Desk.