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Banner Maintenance Outage Scheduled for May 18

05/09/2024

To enhance performance and reliability, Information Technology Services will be performing scheduled system maintenance from Saturday, May 18, 9 p.m , Sunday, May 19, at 7 a.m.

The following systems will be unavailable during this time: 

What does this mean for students?

During the outage, students will not have access to either Banner Self-Service or TouchNet (for bill payment).

Additionally, students for whom registration is open will be unable to drop, add, or withdraw from courses. All students will still be able to view the 2024-25 schedule of classes at http://courses.slu.edu, but will not be able to login or put courses in their carts.

What does this mean for faculty and staff?

Beyond not having direct access to both Banner Self-Service and INB, during the outage faculty and staff will also not have access to updated, Banner-based data (including course rosters, student registration data, academic advising tools, etc.) in Canvas, Degree Works, Tableau, Cognos or other systems that use Banner data.

When Banner will be available again?

ITS will provide an update via email as soon as the systems are available on Sunday.

ITS will also update the University community by noon on Saturday if there is a need to extend the outage.  Please check the ask.slu.edu homepage for additional information during the outage.

Anyone with questions regarding the upcoming Banner outage, or any other ITS related concerns, should contact the help desk by calling 314-977-4000 or by email at ask@slu.edu.