ITS Shares Knowledge Base Article About Okta Verify
With the holiday season in full swing, ITS would like to take a moment to share a Knowledge Base article detailing how to move Okta Verify multi-factor authenticator accounts from old phones.
If users currently use Okta Verify when they sign into their SLU accounts and they
receive a new phone during winter break, the Knowledge Base article will assist in smoothly transferring an Okta Verify account from an old phone to
a new one. Users should ensure that they retain their old phone until they have successfully
completed this process.
The IT Service Desk will be closing at 8 p.m. on Tuesday, Dec. 23, and will reopen
at 7 a.m. on Monday, Jan.5.
Emergency assistance will be available between these dates.
If members of the SLU community have any questions leading up to winter break, they reach out to the IT Service Desk at 314-977-4000, ask@slu.edu, or https://ask.slu.edu.