Skip to main content
MenuSearch & Directory

Telephone Maintenance Set

11/19/2019

Information Technology Services (ITS) will perform telephone maintenance from 8 a.m. to 5 p.m. on Saturday, Nov. 23. University phone users could experience short intermittent telephone and voice mail outages during the maintenance window.

The work performed will upgrade the current voice mail system on Avaya and Nortel phones.

Users will use the same voice mail commands in the new system, but will have new features available, including sending a copy of a voicemail to an email account, and custom greetings for different phone lines.

After the Nov. 23 work period, users can setup their new features by accessing the new Voicemail Icon on the MySLU portal.

There will be no impact to Shoretel phones or Shoretel voice mail.

For more information, visit the FAQs.