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SLU Facilities Management

Saint Louis University's Department of Facilities Management provides stewardship of campus resources through an integrated approach to planning, thereby enhancing a physical environment that is sustainable and conducive to the diverse characteristics of the University's mission of teaching, research and community service.

In providing this service, we balance all aspects of facilities services, including program fulfillment, efficient use of physical and financial resources, attention to long and short-term maintenance and operational costs, quality of space and materials, compliance with life-safety codes, and adherence to established policies and guidelines.

Our goal is to provide an attractive and functional environment that will serve as a resource in attracting and retaining quality students, faculty and staff.

Before using any of the department's services, a FM:Interact work order request must be placed.

Place a Service Order

Service Listing

Alarm Service/Repair

If you encounter an issue related to an alarm system, please contact the Department of Public Safety at 314-977-3000.

Electrical

If you encounter an electrical issue on campus, please submit a service request through the work order system. Select "Work Request for Maintenance Repair and Services," then "Electrical," choosing which option is necessary: burning odor/smoke, general electrical, emergency/exit light repair/replacement, lighting issue, outlet repair/replacement or if you are experiencing a power outage.

Furniture Repair

If you require assistance with furniture repair, submit a service request through the work order system. Select "Work Request for Maintenance Repair and Services," then "General Maintenance," and choose "Maintenance-General." Please then specify what type of repair is required and when the work needs to be completed.

General Repair and Maintenance

Building maintenance is separated by zones. All requests must be made through the work order request system or by contacting Facilities Management by phone at 314-977-2955.

Heating and Cooling

If you require assistance with an HVAC system or are encountering an excessively hot or cold environment, submit a service request through the work order system. Select "Work Request for Maintenance Repair and Services," then "Heating, Ventilation, and Air Conditioning," and select "Maintenance-General," choosing which option is necessary: A/C window, heat-control knob repair/replacement, heat/AC excessive noise, heating and cooling - general, radiator/heater is leaking, too cold or too hot.

Indoor Air Quality

To submit a concern regarding indoor air quality, submit a service request through the work order system View the pdf version of the indoor air quality document that provides more detailed information.

Keys/Locksmith

To request a new or replacement key, please contact your department administrator to complete an interdepartmental transfer order (IDO). Send Key request IDOs to Facilities Management, Wool Center, 2nd Floor, Attention: Locksmith. For more information, contact the Department of Facilities Management at 314-977-2955.

Machine Shop

The Machine Shop is a vital unit in medical and research facilities. Innovative research often requires the development of special equipment adaptable to new research and to support the operation of secondary, and laboratory support equipment. 

Machine Shop services include prototyping, milling, lathe work, grinding, drilling and customized machine production. To request one of these services, submit a service request through the work order system. Select "Work Request for Machine," then choose "Machine Shop Request." Make sure to include all the necessary project information in the work order request, and you will be contacted to finalize the details.

Major Appliance Support

If you require assistance with furniture repair, submit a service request through the work order system. Select "Work Request for Maintenance Repair and Services," then "General Maintenance," choose "Maintenance-General." Please then specify what type of repair is required and when the work needs to be completed.

Painting

If you require assistance with painting, submit a service request through the work order system. Select "Work Request for Maintenance Repair and Services," then "General Maintenance," choose "Painting." Please then specify what type of repair is required and when the work needs to be completed.

Pest Management (Interior)

If you require assistance with pest control inside a building, submit a service request through the work order system. Select "Work Request for Maintenance Repair and Services," then "Pest Control," choose either "insects extermination" or "mice extermination." Please then specify the situation and when the work needs to be completed.

Plumbing Repair

If you require assistance with plumbing, submit a service request through the work order system. Select "Work Request for Maintenance Repair and Services," then "General Maintenance," choose "Plumbing." Select which option pertains to the issue you are experiencing: clogged drain, dishwasher, garbage disposal, leak, toilet is clogged or overflowing, washing machine or no hot/cold water available.

Project Request

To request a project, please visit Facilities Planning and Construction for specific instructions.

Sign Request

To request an interior or exterior sign, submit a service request through the work order system. Select "Work Request for Sign and Machine Shop," then choose "Sign Request." Make sure to include all the necessary project information in the work order request, and you will be contacted to finalize the details.