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Frequently Asked Questions

What is my SLU Net ID?
Your SLU Net ID is your unique SLU username. Your SLU Net ID is used to access a variety of systems and applications on campus including mySLU. This uservname is different than your email address.
What are my default SLU Net and e-mail passwords?
Your default password is "Id" followed by the last six digits of your Banner ID. For example, if your Banner ID number is 000123456, then your default password is Id123456.
How do I change my SLU Net password?
  • Browse to password.slu.edu
  • Sign in with your SLU Net ID and default password.
  • Review the requirements for a new password.
  • Enter your current password in the Old password: box.
  • Create a new password and enter it in the New password: and Verify Password: boxes.
  • Click Change Password.
  • The last step is to sign out of all applications, log off your computer and then log back in to ensure all applications recognize your new password. You will also need to update your password on personal devices that connect to SLU Net wireless and/or use SLU e-mail, such as smartphones and tablets.
How do I change my email or Google Apps password?
Your email and Google Apps password will change when you change your SLU Net password. Please see the instructions above.
How do I access my email and calendar?
  • Browse to outlook.office365.com
  • The initial screen will display your e-mail inbox.
  • Click "Calendar" in the bottom menu bar to open your calendar.
How do I contact someone for technical assistance?

Phone: 314-977-4000, 24 hours a day /7 days a week /365 days a year

Email: helpdesk@slu.edu

Self-service website: help.slu.edu

What is login.slu.edu and how did I get here?  

This website (login.slu.edu) is an implementation of the open source project Central Authentication Server (CAS) from the JASIG Consortium. CAS allows multiple websites to use the implementation of a Single Sign On (SSO). The main advantage of a SSO solution is that you only have to login once. So every site that uses login.slu.edu for authentication will only ask you to login if you haven't already done so. 

Is login.slu.edu secure?  

Yes -  login.slu.edu encrypts your username and password using standard SSL technology over HTTPS. All connections behind the scenes are also encrypted between login.slu.edu and other SLU websites. In fact, because you only type your username and password in once, its actually more secure as only one server now has access to your credentials.

In addition, other websites that would like to have a secure login but don't need secure connectivity for all of the content can use login.slu.edu without having to deal with the overhead of a secure login site.